Month: April 2017

SurveyMonkey vs. WorkHound: Picking The Right One

In years past, you might have gotten a knock on your front door from a survey-taker. Or you might have encountered one on a street corner, asking you to sign a petition to stop one cause or raise awareness of another. While in-person surveys aren’t quite a thing of the past, as these sorts of things still happen, their heyday has passed. And, largely, they’ve been replaced by online survey tools. In 2012, the e-survey company Mindshare Technologies said it completes more than 60 million surveys…


Is Advertising the Best Approach For Filling Your Trucks?

Out there, in the lot behind your headquarters, are rows and rows of empty trucks. And for every day—every minute—they sit idle, you’re missing out on money. Those trucks should be on the road, but with a sky-high driver turnover rate, finding the right people to fill them can be a tall order. As your drivers roam the roads of North America, they’re bombarded with endless messages at truck stops, on the back of other trucks and on billboards, each tempting them to leave your team and join the…


Is “Cost Per Hire” a Vanity Metric?

For being such a people-focused field, human resources—especially in trucking—has a problem of putting a lot of faith in the opposite of people: quantifiable facts and statistics. While it’s important to be able to put a fine point on figures, holding some of these figures in incredibly high regard miss the point. And they don’t tell the whole story of what companies like yours are capable of. Case in point: “cost per hire,” the measure of the effort exerted, defined in financial terms, to…


Why Driver Exit Interviews Miss the Mark

After your driver turns in their two-week notice, hangs up their uniform, and counts down the minutes to the end of their last day on the job, there’s one last task left for them to do. The exit interview. It’s the always-uncomfortable conversation your drivers have with your human resources or driver retention team—or an outside party. As awkward as it is for drivers, it can be even stranger for the interviewer, writes Jacquelyn Smith in a recent Forbes article. For HR professionals, driver…