Month: February 2019

Visit WorkHound at TCA's Annual Convention in Las Vegas

WorkHound is a real-time, anonymous driver feedback platform used to improve driver retention by catching real-time issues before drivers call it quits. Get a firsthand look at how WorkHound will streamline your retention strategy at the premier networking and education event of the trucking industry from March 10-13, 2019 at the Wynn Las Vegas Resort in Las Vegas, NV. Learn about how it works and how it will impact your retention efforts by visiting Booth #432 at TCA's Annual……


Broadcasts: How to respond to employee feedback

WorkHound helps companies keep tabs on remote employees' most pressing concerns, but it's important that managers are able to respond to workers about actions that are being taken because of feedback. That's why we work with clients to create weekly broadcast messages to send to their workforce about issues that have been raised and the steps that are being taken to address them, improving communications between managers in a central office and employees in the field. Broadcasts are a…


WorkHound client ACT named a top 20 carrier

It's been a good year for American Central Transport so far. The Kansas City company was recognized in January by the Truckload Carriers Association as one of the Best Fleets to Drive For® in the U.S. It's the second year in a row ACT has emerged from the association's rigorous review with that distinction. ACT has also seen its turnover rate fall precipitously in the past 12 months. Company leadership believes that the recent award and decline in turnover have…


How to be ready for employee feedback

Most business owners and managers want more employee engagement, but they don't always know the best way to reach that goal. In 2013, Harvard Business Review surveyed 550 executives about the impact of employee engagement on business performance. The study found that 71 percent of respondents rank it as very important to success, yet many had not found good ways to accomplish it. Employee feedback programs have a solid track record of closing this gap. Anonymous feedback helps develop…


Maximizing recruiting and referrals with positive feedback

Companies that start using WorkHound initially expect to only see negative anonymous feedback from workers — and while our data shows that more than 70 percent of employee feedback is negative (and negative feedback is the road map to help make big changes - check out our 2018 trends), that statistic alone doesn't tell the whole story. When handled appropriately, even negative feedback can be used to create positive outcomes. We’ve found that positive feedback comes in small, frequent…


Cold Carriers Case Study: Using Feedback to Intercept Driver Turnover

When Gantt Trucking, Interide Transport, and Sunco Trucking joined forces to form “Cold Carriers” in January 2017, an emphasis was placed on preserving the driver-focused culture at each company. “There are two kinds of people that work in trucking: There are drivers and then there’s the rest of us that support them,” said Dave Wiebush, General Manager at Cold Carriers. “Drivers are the center of what we do and it takes a bit of drive to connect, but WorkHound helps us get there.” Each acquired…