Month: October 2020

annual surveys are dead

Is the Annual Survey Dead?

While it’s true that there are better solutions for gaining employee feedback, annual surveys are not entirely dead. No matter what industry you’re working in, odds are that you’ve filled out at least one annual survey. They’re a ubiquitous part of many workplace cultures, and most businesses start there when it comes to gathering feedback from employees. But is an annual survey the best way to get feedback?  In most circumstances, the answer is “no,” at least not without a companion tool for…


Q3 2020 // Product Release Recap - Full Text Search

Product feature updates are continuing to pick up speed for WorkHound customers, prospects, and internal users to provide faster and more effective service. The primary focus of WorkHound is to raise the voice of the dispersed workforce. Our goal is to collect and deliver worker feedback in a way that helps companies quickly take action. Updates in Q3 further accomplish that vision. Q3 product feature updates expanded on big changes in Q1 & Q2 of 2020, like the new activity page, the…


United Petroleum Transports: Anonymous Feedback Reveals Honest Concerns

United Petroleum Transports (UPT) had retention problems at five of its customer service centers. UPT manages a complex distribution network for fuel, oil, and chemicals with 16 facilities stationed throughout the South and Southwest. More than 500 trucks deliver product throughout the region, and it employs 800 people, 630 of whom are drivers. The Oklahoma-based company operates under stricter regulations than other transportation companies due to the volatile nature of its cargos. Drivers at…


Truck Driver Retention Strategies

The Top 5 Truck Driver Retention Best Practices for 2020

According to industry data, truck driver retention is the most pivotal key to trucking company success in 2020. While technology focused on collecting data on truck drivers has been all the rage, drivers themselves are revolting against Big Brother-esque technology (think dash-cams and ELDs) that provide scarce - if any - value to the drivers themselves while providing a ton of data to their employers. In 2020, trucking companies looking to gain an edge must zig where everyone else is zagging…