Month: December 2020

retention resolution

Wrapping Up 2020 & Our Retention Resolution for 2021

Max Farrell, Co-Founder and CEO If there’s one thing that held true in this year of uncertainty, it’s that frontline workforces innovated, adapted, and persevered.  We paid close attention to trucking, where most of our customers operate. At the beginning of the pandemic, there were signs of a recession. Historically, when the economy is headed into a downturn, trucking is one of the first industries affected. But in this particular year, trucking shined as an essential service, and the entire…


2021 trends

Trucking Trends for 2021: What We’re Expecting

What will 2021 bring? Well, if 2020 taught us anything, it’s that predicting even the immediate future in trucking trends can be difficult!  But even though we know that everything can change suddenly, our team at WorkHound has seen some emerging trends in the trucking industry this year that we think will stick around.  One of those is based on a bigger trend outside the industry: It’s that e-commerce is on the rise. In fact, an October study found that e-commerce spending was expected to…


feedback matters

Perspective: Value Feedback to Aid Driver Retention

The following piece was written by WorkHound Co-Founder and CEO, Max Farrell and has been published by Transport Topics in the December 21, 2020 print edition. In a year where so much has changed, 2020 has shown some small glimmers of hope regarding driver turnover. According to American Trucking Associations, driver turnover hit a low of about 82% when freight slowed, but that’s still tough for business when the cost to replace a driver averages between $5,000-$8,000. Companies leading in…


driver loyalty

3 Ways to Improve Driver Loyalty in 2021

If there’s truly been a silver lining in 2020, it’s that essential workers in the United States and beyond are getting the spotlight they deserve. That’s definitely been the case for truck drivers, who have long been an underappreciated asset in keeping our daily lives functioning. So if essential workers are the most valuable employees, how can carriers improve driver loyalty in 2021?  Retention is always a priority — and 2020 was no different. In fact, the American Transportation Research…


How to Recognize Driver Burnout Warning Signs

2020 has created the perfect recipe for burnout in drivers, and we’re just now hitting driver burnout season. Between health-related pandemic fears and everyday worries about work, family life, and the state of our nation, the year has been the perfect storm of chaos. That’s magnified even further for truck drivers, who have spent much of the year facing ongoing uncertainties. Whether they were on the road and worrying about protective gear or at home worrying about having enough time on the…