Month: June 2021

unusual feedback

Why Unusual Feedback Can Yield Wins for Trucking Companies

If you’ve ever read through one of our trends reports, you know that we are continuously diving deep into the feedback truck drivers provide across the industry. When we review these individual pieces of feedback provided to trucking companies, we often spot commonalities — general themes that recur often. But while there are categories that crop up repeatedly, such as issues related to pay or questions about equipment maintenance, we also get a good deal of feedback that falls outside of those…


Heroes of the Hound: Storey Trucking Company

WorkHound Customer Q&A When you visit the homepage on Storey Trucking’s website, the company’s philosophy is immediately front and center. The carrier prides itself on being “The Human Side of Trucking.” In business since 1966, Storey Trucking has long been committed to the people who make the business run. That’s led to decades of growth, increasing from a two-truck organization to a fleet of more than 100 trucks, and continued progress toward a workforce that’s truly valued and satisfied.…


why truck driver shortage

Why is There a Truck Driver Shortage?

There are a lot of reasons for the driver shortage. Some of it is generational and much of it has to do with unfavorable working conditions for drivers. In this post, we’ll discuss why the driver shortage is happening and what trucking companies can do about it. 3 Major Causes Of The Shortage 1. High Driver Turnover  With a 92% driver turnover rate for large truckload carriers, trucking continues to see excessive shifts of drivers from company to company and from trucking to other industries.…


culture of work for truck drivers

The Culture of Work for Truck Drivers Is Changing

As we make our way through the roller coasters of 2020 and 2021, rapid and distinct shifts at work are taking place. In the past, the amount of time a car sat in the parking lot was often intricately tied to his or her value. Employees and employers alike saw long hours on the job as a badge of pride, a sign that they were dedicated and worthy of respect. These days, though, we’re more likely to view long hours and blurred work/life boundaries as signs of potential burnout. In recent decades,…


Making Professional Driver Jobs More Attractive

How to Make Professional Driver Jobs More Attractive

If you had to use one word to describe the state of work in the United States in 2020 and early 2021, what would you say? For us, it would be “change.”  As the COVID-19 pandemic took over in March 2020 and in the year to follow, we witnessed changes of all sorts in the American workforce. There were unprecedented levels of unemployment (at least in the post-Depression era), a wholesale move from offices and other communal workspaces to remote work in the home, and ultimately, a good number of…


ata driver turnover

What ATA Says About Driver Turnover

Driver turnover poses an ongoing problem for trucking companies across the United States. It’s expected to continue even as signs of post-pandemic economic recovery are emerging. In March 2021, the American Truck Associations (ATA) released a quarterly employment report indicating that driver turnover among large truckload fleets remained unchanged in the fourth quarter of 2020, despite tight freight capacity and the lingering effects of COVID-19. This followed a 10% increase to 92% during the…


fort transfer truck

Fort Transfer Improves Retention with Full-Fleet Communications

Recently, Casey Lehman, Director of Recruiting and Retention at Fort Transfer, had a call with a driver who he never hears from, and lately, this seems to be an ongoing trend.  Since engaging drivers through WorkHound starting in January 2021, more drivers are getting in touch and it’s allowing the team at Fort Transfer to experience fewer surprises. According to Lehman, they haven't seen as many snap judgment “I-quit-right-now” moments. Instead, proactive communication has allowed them to get…


instant driver feedback

When Instant Driver Feedback Saves the Day — and What Would Happen Without It

When we talk about instant driver feedback, we most often talk about the benefits of gathering feedback from professional drivers, both for trucking carriers and for the drivers themselves. But have you ever stopped to consider the reverse — what would happen if some pieces of critical feedback weren’t shared? Today, we’re discussing a few of our most common topics of feedback — along with what might happen if you weren’t made aware of problems as drivers are experiencing them. Urgent Driver…