Month: July 2021

negative feedback

Negative Feedback Is the First Step Toward Positive Change

If your trucking company has never had a feedback program, the thought of implementing one might feel intimidating or maybe even a little anxiety-provoking. After all, no one wants to be the recipient of criticism or other negative feedback. But when it comes to a feedback program like WorkHound, there are a lot more positives than negatives to dwell on. That’s true for two reasons: For one, the trucking carriers we work with really do receive quite a bit of positive feedback. In particular,…


5 of the Best Driver Retention Practices

In the trucking industry, driver retention is one of the biggest issues that trucking companies face, and if I can be direct, it's no surprise that a term like "best driver retention practices" has such a high search volume. According to Commercial Carrier Journal, the turnover rate for over-the-road truck drivers was an incredibly high 92%. For smaller fleets, that number was 72%. Overall driver shortage decreased slightly during the COVID-19 pandemic, but with federal relief packages and the…


How to Amplify the Silent Majority

Let’s just assume you’ve been on a “Zoom” call in the last year (who hasn’t?). Odds are, the answer is yes — so you’re likely familiar with what we like to call “conference call chaos.” When multiple people are on a conference call, there’s a lot of time spent accidentally talking over one another — and in some cases, louder folks tend to make up the majority of the conversation. Those who aren’t quite as bold may not be able to get a word in edgewise.  Now consider this: This same concept can…


truck driver retention program

Companies Who are Nailing Their Truck Driver Retention Program

A truck driver retention program is a reactive response to one of the biggest issues in the trucking industry in America - extremely high driver turnover. According to the American Trucking Associations, the turnover rate at large fleets averaged 89% while the turnover rate at smaller fleets was 77% in the first quarter of 2021. These high turnover rates are adding strain to trucking companies, from having to continually recruit and train new employees to adjust truck routes based on driver…