Month: August 2022
Are You Really Listening to Your Warehouse Workers?
You have a feedback program in place, but are you really paying attention to what your warehouse workers are saying? Practicing the art of “active listening” is an important step for companies to take to improve employee satisfaction and retention. But what’s the difference between active listening and regular listening? Keep reading as we fill you in. Using Active Listening to Strengthen Your Feedback Program Having a feedback program is an important part of improving your company culture and…
What Drivers Have to Say About Training & Why It Matters
When it comes to driver feedback, training always seems to come up. Year after year, drivers offer their thoughts on the onboarding and training they receive, some of it good — most of it not. This topic of feedback offers some interesting details for trucking carriers and the industry at large. Drivers who offer critical feedback related to training are 50% more likely to leave a company than those who don’t. But there’s a flipside to that: Getting feedback related to training allows…
WorkHound Makes 2022 Inc. 5000!
We are very happy to announce that WorkHound landed in the top half of the 2022 Inc. 5000 list. Here’s what our CEO, Max Farrell, had to say about the distinction: “Throughout the past couple of tumultuous years, we’ve done everything we can at WorkHound to be the best partner possible to our clients, helping them glean valuable workforce feedback so they can leverage those insights into business wins. For those efforts, we’ve grown the size of our client roster substantially while also growing…
Why Anonymity Matters When It Comes to Warehouse Feedback
When talking with WorkHound customers, we often hear them say that offering their employees an anonymous feedback mechanism is a true difference-maker. That’s because, innately, most of us are at least somewhat fearful of providing employers with criticism or anything that might rock the boat. But while that’s a common fear, it’s not the only reason why people value anonymity when it comes to feedback. Feedback programs that offer warehouse workers an anonymous method of providing insights and…
You Only Get One First Impression With Drivers, So Make It Count
When it comes to hiring and retention in the trucking industry, there are a lot of moving parts. But your company’s actions have a big impact on whether drivers choose to work for your company — and whether they choose to stick around. Why First Impressions Matter in Hiring Let’s face it: Hiring can be a “dog-eat-dog” process in trucking. That’s due in part to the volatility of employment in the industry, where drivers can uproot from an existing employer and flip to a new one seemingly in an…