Month: November 2022


Keep It Simple: The Basics of Communicating Effectively

Strong communication can make a business; weak communication can break it. But what makes for communicating effectively?  If you take a deep dive into research on this topic — even narrowed down to business communication — it would be easy to become overwhelmed. But good communication doesn’t have to be complicated. In fact, it shouldn’t be. Meaningful internal communication can be very simple. It’s all about creating a means for a steady flow of two-way interaction, putting leadership in a…


How to Use a Feedback Program to Navigate Change in the Warehouse Environment

Very few people actually like change. We become accustomed to our routines and practices, and when something disrupts the norm, it can feel like it’s throwing off everything.  When your business is making an organizational change, whether it’s big or small, effective two-way communication is essential. Your strategy during a time of change needs to include both sharing facts about the change with your employees and listening to your employees through the feedback they offer. A meaningful…


Goodbye, Assumptions. Hello, Fact-Based Action.

Many companies in all industries rely on their assumptions — their best guesses — about what their employees need and want. They may even simply depend on their gut instincts when it comes to operational changes and improvements.  The reality, though, is that the people putting in the work are the ones who best understand your company’s pain points and where improvements are needed.  In the trucking industry, time wasted on assumptions may lead to lost drivers, increased turnover, and higher…