Engaging Your Drivers Matters. Here’s 15 Incredible Reasons Why.

Your drivers are out on the road right now. And while they might be on your team today, they may not be tomorrow.

As they crisscross the U.S., they pass billboards and signs advertising other companies, each with enticing offers to come work for them.

And they might be tempted. That is, of course, unless they’re engaged at work.

Increasing engagement should be a strategic priority for any business.

Need more proof? Check out these 15 reasons why engaging your drivers matters to your company—and your bottom line.
 

  1. $11 billion is lost annually due to employee turnover.

  2. Across the industry, annual driver turnover is at 102%, and it costs $5,000 or more to recruit and hire one driver. That equals more than a $3 billion toll on the industry.

  3. Companies with engaged employees outperform those without by up to 202%.

  4. 80% of employees dissatisfied with their manager were disengaged.

  5. 70% of employees who lack confidence in the abilities in senior leadership are not fully engaged.

  6. 75% of people voluntarily leaving don’t quit their jobs—they quit their bosses. This just goes to show the importance of the relationship between the driver and the dispatcher.

  7. 43% of highly engaged employees receive feedback at least once per week, compared to only 18% of employees with low engagement.

  8. A study of 64 organizations revealed that organizations with highly engaged employees achieve twice the annual net income of organizations whose employees lag behind on engagement.

  9. 71% of people rank employee engagement as very important to achieving overall organizational success.

  10. In one study, highly engaged teams proved to be 21% more profitable than teams with low engagement.

  11. Employees are far more content, put forth extra effort, stay employed longer, and have enormously better relationships with their manager if their leader provides effective feedback.

  12. Productivity improves by 20% to 25% in organizations with connected employees.

  13. Highly engaged employees are 38% more likely to have above-average productivity.

  14. Companies who implement regular employee feedback have turnover rates that are 14.9% lower than for employees who receive no feedback.

  15. Only about 25% of business leaders have an employee engagement strategy.


Giving your drivers feedback—and letting them give you feedback—is an incredibly important way to keep them engaged, motivated and happy.

And a key way of doing that is integrating feedback into your drivers’ regular routine with an online engagement platform like WorkHound.

Download our case study to learn how driver feedback helped one company reduce driver turnover by 16% and save over $580,000.