Best Practices

TransLand

Heroes of the Hound: TransLand - David McCormack

WorkHound Customer Q&A: TransLand, David McCormack - Director of Operations In the past year, in the midst of the COVID-19 pandemic, the trucking industry has seen tremendous challenges — and shown incredible resiliency as the world has learned that drivers are essential. And communicating effectively with them is even more essential. For TransLand, a premier transportation company based in Strafford, Missouri, this is a lesson the company has long known but that became even more important…


Driver feedback can make you shine.

Driver Feedback Can Make You Shine

If you’re reading this, thank you, odds are that you’ve got a lot on your plate. As an HR leader or fleet manager, you make your company shine.  Not to mention, you’re responsible for the challenging and seemingly all-encompassing job of hiring great talent — and then finding a way to retain them in an industry known for high turnover. Is that overwhelming? Maybe, but it’s also your time to shine. HR leaders that ask for feedback from their workforce become heroes for their companies when they…


exit interview

Exit Interviews: Intention vs. Reality

Exit interviews seem like a good idea for businesses. You have an employee who’s leaving your organization, so why not gather information from him or her about what works and what doesn’t? Many businesses have some form of an exit interview in place, hoping to gather insights that can help guide them moving forward. While that’s a perfectly understandable intention, the reality around exit interviews is very different. Let’s take a look at a few scenarios in which exit interviews don’t live up…


q3 product updates

Q3 2020 // Product Release Recap - Full Text Search

Product feature updates are continuing to pick up speed for WorkHound customers, prospects, and internal users to provide faster and more effective service. The primary focus of WorkHound is to raise the voice of the dispersed workforce. Our goal is to collect and deliver worker feedback in a way that helps companies quickly take action. Updates in Q3 further accomplish that vision. Q3 product feature updates expanded on big changes in Q1 & Q2 of 2020, like the new activity page, the…


remote work

5 Tips for Successfully Managing Remote Workers

Just a few months ago, managing remote workers wasn't as common as it is now. Most of our waking hours were away from home in the workplace. Enter COVID-19 and the workplace dynamic changed dramatically, with many more people now working from home or another remote location. What’s interesting, though, is that remote work was already on the rise before the pandemic. According to Global Workplace Analytics, 4.7 million American employees worked from home at least half of each week, pre-pandemic.…


culture of trust

A Culture of Trust: Learn How to Build One

Culture of trust was the latest hot topic on our monthly webinar, reflecting on what we’ve learned over the past 6 months and how leaders can rethink the future of work. As they say: The show must go on. It can be easy to get caught up in analysis paralysis while navigating what to do next, but we know that the companies that will come out ahead on the other side of 2020 are the ones exercising calm, instilling confidence in high performers, and showing a willingness to adapt. Both employees…


Open-Door Policy Shuts Out Progress

Implementing an open-door policy sounds like such a good and positive shift in company culture. After all, the intent is that employees are free to share their concerns and needs whenever they want.  But when it comes to the reality of open-door policies, we’ve found they tend to be better in theory than in practice. In fact, open-door policies for feedback can actually be a hindrance for both employees and their employers. Let’s examine three main pitfalls of the open-door policy: It puts…


Why Building the Right Team Matters

When you’re operating in an industry where jobs are more abundant than workers, losing talent to a competitor is an ongoing risk. It can be hard to know when an employee is planning to jump ship, and it can be even more challenging to bounce back when several of them choose to leave at once. But even in competitive labor markets, high employee turnover doesn’t have to be a given. For companies that want to keep talent, few resources are more valuable than honest feedback from workers, even…


anonymous feedback

Why Do Your Drivers Want to Remain Anonymous?

It makes sense: When someone is willing to give feedback, we feel like they should also be willing to attach their name to that feedback. But this isn’t the case, so we’re about to tell you why your drivers want to remain anonymous. It would be ideal if we always felt welcomed to share feedback and that our opinions and thoughts would be valued and treated with respect. Sadly, that’s not the reality in most settings, and that has made many employees hesitant to share honest and transparent…


Communicating Safety

Guiding Drivers to Safety Amidst Civil Unrest

As carriers across the country deal with the effects of the global pandemic, focus has recently divided to also understand how to guide drivers to safety during nationwide protests. WorkHound supports Black Americans in their fight for racial justice, and the rights of all Americans to make their voices heard. We also understand that this can create operational and safety challenges for frontline workers. We are committed to helping you provide those workers with safety resources during this…