Customer Stories

WorkHound Client ACT Named a Top 20 Carrier

It's been a good year for American Central Transport so far. The Kansas City company was recognized in January by the Truckload Carriers Association as one of the Best Fleets to Drive For® in the U.S. It's the second year in a row ACT has emerged from the association's rigorous review with that distinction. ACT has also seen its turnover rate fall precipitously in the past 12 months. Company leadership believes that the recent award and decline in turnover have coincided with a…


Cold Carriers Case Study: Using Feedback to Intercept Driver Turnover

When Gantt Trucking, Interide Transport, and Sunco Trucking joined forces to form “Cold Carriers” in January 2017, an emphasis was placed on preserving the driver-focused culture at each company. “There are two kinds of people that work in trucking: There are drivers and then there’s the rest of us that support them,” said Dave Wiebush, General Manager at Cold Carriers. “Drivers are the center of what we do and it takes a bit of drive to connect, but WorkHound helps us get there.” Each acquired…


Storey Trucking: Anonymous feedback raises voice of female employees in company decisions

Twenty-three percent of Storey Trucking's drivers are women. That figure is significantly higher than the national average. Across the country, 6 percent of truck drivers were female in 2017, according to the U.S. Bureau of Labor Statistics. Most of the Alabama-based company's female drivers work in teams with their spouses or significant others. The workload was shared, but the lines of communication with management were not. "Historically, the male team driver would be the primary…