Frontline Workers

hr employee feedback

What Should HR Do with Worker Feedback?

Implementing a successful worker feedback program is about more than simply soliciting employee commentary. It's also about instilling confidence in workers that you truly want to know the good, the bad, and the ugly. Afterall, only 13% of workers actually feel like their company values their opinion. Feedback is a cycle — you take the first step by offering your employees the opportunity to share their wants and needs with your business. But what do you do with the feedback once you have it?…


feedback now

3 Reasons You Need Feedback Now

Today, we’re digging into the three reasons why every company needs feedback now than ever before.  In our recent blog about how open-door policies don’t really set the stage for an effective feedback program, we mentioned the new struggles workers are facing as many companies continue in full or hybrid remote-work settings. (TL;DR: Open-door policies are ineffective when the “door” requires a video chat and team members don’t know the best way to access managers while remote.)  Here's why you…


burnout

Danger Ahead: A Look at Burnout in Healthcare

Burnout. We hear the word all the time these days, but do we have a good understanding of what it is — and how it can impact the work we do? The reality is that most Americans have experienced work-related burnout at one time or another. In fact, a 2018 Gallup survey found that 23 percent of participants reported feeling burned out at work “very often or always,” while another 44 percent feel burned out sometimes. In most work environments, burnout can lead to a dip in productivity or a…


safety

How to Improve Safety in Manufacturing

“See something, say something” is no longer an effective way to improve safety in manufacturing, especially when workers aren’t sure who is on the receiving end of their elevated concern. When was the last time you thought about how to make a meaningful safety improvement in manufacturing? Did you know that employee-driven feedback is often the catalyst in the industry to push innovation and efficiency forward? In many cases, those changes have their root in feedback from a worker’s vantage…


technology

Prioritize the Mental Health of the Skilled Workforce

The risk of experiencing mental illness as a frontline worker is high — leaving many workers debilitated, unsafe while operating equipment, burnt out, or with suicidal tendencies. If left untreated, mental illness can pose significant threats to more parties than just the worker. Customers, shippers, and equipment are at risk as well. The damage in these circumstances is astronomical for everyone involved. But these aren’t the only reasons why mental health for frontline workers matters. Strap…


empathy in manufacturing

Empathy is Key in Manufacturing

We’re living in uncertain times right now, and everything can feel unsteady, both in our personal lives and in our work, but when leaders show empathy at work it can make a world of difference.  For skilled workers in the age of COVID-19 dealing with fear, worry, and uncertainty, the added stress can wreak havoc on their health and well-being. How can your business help alleviate their concerns and remind them they are valued members of your team? Displaying a little empathy is a good place to…


skilled workers

Three Steps to Retaining Skilled Workers in Manufacturing

We’re all reading the same things: workforce shortages, high turnover, a retiring workforce, etc. Now more than ever, leaders at manufacturing companies are taking the lead on new technologies that improve daily efficiencies. But there’s a roadblock: it’s tough to find and keep skilled labor in manufacturing. For too long manufacturing companies have focused strictly on recruiting. But with recruiting metrics favoring the advertiser and not the manufacturer’s recruiting budget, retention is…