Frontline Workers

retaining warehouse workers

Retaining Warehouse Workers Isn’t Just About Pay

While all workers want to be paid well for the work they do, pay is rarely the only deciding factor when it comes to retention. When you’re looking to stabilize turnover within a warehouse environment, it’s important to think outside the (pay) box.  But if workers these days aren’t solely looking at pay as a determining factor, what are they looking for? Let’s explore some benefits that the modern-day worker is looking for in a warehouse setting. 4 Non-Pay Differentiators Warehouse Workers Are…


employee benefits

Offering a Feedback Program Is an Employee Benefit. So Spread the Word!

When you think about employee benefits, things like pay and insurance coverage probably come to mind. But the workforce is quickly evolving, and what worked in the past benefit-wise may not today.  Employees today are looking for out-of-the-box approaches that make them feel valued and respected. An easy way to offer feedback fits the bill.  How can you sell the benefit to potential hires? We’re filling in the details. What Today’s Employees Value Today’s workplace looks different than the…


warehouse workers

Are You Really Listening to Your Warehouse Workers?

You have a feedback program in place, but are you really paying attention to what your warehouse workers are saying? Practicing the art of “active listening” is an important step for companies to take to improve employee satisfaction and retention. But what’s the difference between active listening and regular listening? Keep reading as we fill you in. Using Active Listening to Strengthen Your Feedback Program Having a feedback program is an important part of improving your company culture and…


warehouse feedback anonymity

Why Anonymity Matters When It Comes to Warehouse Feedback

When talking with WorkHound customers, we often hear them say that offering their employees an anonymous feedback mechanism is a true difference-maker. That’s because, innately, most of us are at least somewhat fearful of providing employers with criticism or anything that might rock the boat. But while that’s a common fear, it’s not the only reason why people value anonymity when it comes to feedback.  Feedback programs that offer warehouse workers an anonymous method of providing insights and…


retention resolution

Wrapping Up 2020 & Our Retention Resolution for 2021

Max Farrell, Co-Founder and CEO If there’s one thing that held true in this year of uncertainty, it’s that frontline workforces innovated, adapted, and persevered.  We paid close attention to trucking, where most of our customers operate. At the beginning of the pandemic, there were signs of a recession. Historically, when the economy is headed into a downturn, trucking is one of the first industries affected. But in this particular year, trucking shined as an essential service, and the entire…


annual surveys are dead

Is the Annual Survey Dead?

While it’s true that there are better solutions for gaining employee feedback, annual surveys are not entirely dead. No matter what industry you’re working in, odds are that you’ve filled out at least one annual survey. They’re a ubiquitous part of many workplace cultures, and most businesses start there when it comes to gathering feedback from employees. But is an annual survey the best way to get feedback?  In most circumstances, the answer is “no,” at least not without a companion tool for…


How to Turn Every Hire into a “Quality Hire”

In any type of business, you’ll often hear the words “quality hire” thrown around while referencing employees. That’s definitely the case within the trucking industry — and not always in a good way. “There’s a notion in trucking that there are high-quality workers to hire and then there are workers who aren’t worth the time or investment,” says Katherine Vanderford, Director of Customer Success at WorkHound. “Companies will hire employees and then not invest in them because they’re convinced…


hr employee feedback

What Should HR Do with Worker Feedback?

Implementing a successful worker feedback program is about more than simply soliciting employee commentary. It's also about instilling confidence in workers that you truly want to know the good, the bad, and the ugly. Afterall, only 13% of workers actually feel like their company values their opinion. Feedback is a cycle — you take the first step by offering your employees the opportunity to share their wants and needs with your business. But what do you do with the feedback once you have it?…


feedback now

3 Reasons You Need Feedback Now

Today, we’re digging into the three reasons why every company needs feedback now than ever before.  In our recent blog about how open-door policies don’t really set the stage for an effective feedback program, we mentioned the new struggles workers are facing as many companies continue in full or hybrid remote-work settings. (TL;DR: Open-door policies are ineffective when the “door” requires a video chat and team members don’t know the best way to access managers while remote.)  Here's why you…


burnout

Danger Ahead: A Look at Burnout in Healthcare

Burnout. We hear the word all the time these days, but do we have a good understanding of what it is — and how it can impact the work we do? The reality is that most Americans have experienced work-related burnout at one time or another. In fact, a 2018 Gallup survey found that 23 percent of participants reported feeling burned out at work “very often or always,” while another 44 percent feel burned out sometimes. In most work environments, burnout can lead to a dip in productivity or a…