Retention

Helping Employees Avoid Burnout in the High-Stress Warehouse Setting

Americans are more stressed than ever before, and they’re experiencing work-related burnout in higher numbers as well. That’s largely due to the effects of the COVID-19 pandemic and the amplified worries that people have experienced over their work, their families, and their health and well-being. While burnout occurs in workplaces across nearly all industries, affecting people at every level of business, it’s especially prevalent in settings like warehouses. The warehouse environment offers…


Truck driver standing in front of trucks

The Great Resignation: How to Beat the Odds & Boost Retention

The workplace is facing a dynamic of worker movement never seen before. Workers are leaving jobs for new jobs and even new careers. Is this dynamic presenting a new problem for the trucking industry, or is it simply the same old issue? “The trucking industry expects that drivers who come in the door might also walk out the door,” says Max Farrell, CEO & Co-Founder at WorkHound. “That’s because industry-wide, trucking companies experience around 95% turnover for drivers.” That number may…


truck driving on road with workhound logo in lower right corner

The Top 5 Tips Carriers Have for Using WorkHound

If you’ve read our blog or checked out some of our case studies, you’ve probably realized we love to showcase the insights and perspectives of our customers. While our WorkHound team knows the ins and outs of how the platform works, our customers are the experts in how to use the tool in a truly meaningful way. When we ask our customers a series of questions about their experience with a feedback program, we always save the best question for last: “What best practices for using WorkHound would…


truck driving on road at sunset

Battling Against an Industry Image Problem

Many businesses across nearly every industry are currently facing a bit of an upheaval when it comes to retaining employees. Employees in the post-pandemic world will be much less likely to stick around if they feel they’re disrespected or if they don’t trust their employer. While that may be a new dynamic for some industries, it’s a familiar issue for those within the trucking industry, which has long been plagued by trust issues that lead to turnover. The persistent turnover problem…


Image of driver standing in front of truck

The Future of Retention Is Referrals

The workforce fluctuations related to the COVID-19 pandemic and The Great Resignation have shined a new light on hiring and retention. Most industries are now facing some turbulence in both hiring qualified workers and in retaining their existing ones. But for the trucking industry, those challenges are nothing new. Trucking has long faced a persistent turnover problem, causing companies to seek new and innovative ways to retain drivers and to bring in new ones. What if we told you there’s a…


thanksgiving truck

24 Thank You Notes from Professional Drivers

In the spirit of Thanksgiving, we’re thankful for the 70,000+ drivers and their employers who entrust anonymous communications with WorkHound. Today we’re excited to share the “thank you" notes. While it’s the good, the bad, AND the ugly that impacts the nationwide driver shortage, skyrocketing turnover, and supply chain disruptions, today we’re sharing the top highlights of the good. As you know from our latest webinar on praise feedback, we're big fans of feel-good because it can also teach…


improve retention

How to Improve Retention

There isn't a one-size-fits-all approach to improving retention. While driver pay is very important, communication is the key to developing a company-specific strategy to retain your drivers. Here are some ways you can use effective communication to improve retention.  Create open feedback channels Not all drivers may be keen to talk to managers on important issues. Creating and maintaining open feedback channels is the first step to improving communication within your company.  Some simple…


is there a truck driver shortage

Is There a Truck Driver Shortage?

If you are in the trucking industry, you’ve probably heard about the driver shortage. According to the US Bureau of Labor Statistics, over 65,000 fewer truckers were available for hire in 2020 than in 2019. The number of truck drivers only increased three percent the year before. Of course, some folks will argue that all stats from 2020 are skewed due to the pandemic. It is too soon to understand the long-term effects of COVID-19 on the economy and the job market. With people out of work due to…


exit interview

Exit Interviews: Intention vs. Reality

Exit interviews seem like a good idea for businesses. You have an employee who’s leaving your organization, so why not gather information from him or her about what works and what doesn’t? Many businesses have some form of an exit interview in place, hoping to gather insights that can help guide them moving forward. While that’s a perfectly understandable intention, the reality around exit interviews is very different. Let’s take a look at a few scenarios in which exit interviews don’t live up…


hr employee feedback

What Should HR Do with Worker Feedback?

Implementing a successful worker feedback program is about more than simply soliciting employee commentary. It's also about instilling confidence in workers that you truly want to know the good, the bad, and the ugly. Afterall, only 13% of workers actually feel like their company values their opinion. Feedback is a cycle — you take the first step by offering your employees the opportunity to share their wants and needs with your business. But what do you do with the feedback once you have it?…