Simplified Communication
Resolving to Improve Communication? Here are 4 Recommendations from Industry Leaders.
If employees were asked to grade your company’s internal communication on a scale of 1 to 10, how do you think the company would fare? While many companies strive to be excellent communicators, the truth is communication is hard. It takes practice, work, and intention. It takes time and effort. And while it does demand your attention, what it produces in return — a highly functional and healthy work culture — is well worth it. For today’s post, we rounded up some suggestions from people we…
Keep It Simple: The Basics of Communicating Effectively
Strong communication can make a business; weak communication can break it. But what makes for communicating effectively? If you take a deep dive into research on this topic — even narrowed down to business communication — it would be easy to become overwhelmed. But good communication doesn’t have to be complicated. In fact, it shouldn’t be. Meaningful internal communication can be very simple. It’s all about creating a means for a steady flow of two-way interaction, putting leadership in a…
How a Feedback Program Can Help Companies Navigate Change
The saying is that “the only thing constant is change.” That’s entirely true, and change of any variety can be one of the most challenging aspects of operating a business. Whether a company is facing change internally, like a leadership change, or changes beyond its control, like pandemic- or disaster-related issues or protocols, two-way communication is essential. Companies need to be able to communicate with employees, and they also need to be able to hear concerns and needs from employees.…
When Negative Feedback Turns Into a Positive
When a business is planning or preparing to implement a feedback program of some sort, there’s often an assumption that a good bit of that feedback will be negative. Companies anticipate the bad — steeling themselves against what they will hear. But the reality is: Even when the feedback is negative, it isn’t really a negative. What do we mean by that? Well, no matter what type of comments you’re receiving from your drivers, the fact that you’re receiving them is positive. And you even have a…
How Feedback Can Solve Challenges in Trucking
Wouldn’t it be nice if work (and, let’s be honest, life in general) were seamless and simple at all times? Trust us, we know that the trucking industry, in particular, is rife with challenges, especially in the current environment. With that said, though, challenges within trucking and logistics overall aren’t insurmountable. They’re speed bumps rather than dead ends, so to speak. The first step in solving the problems within the industry is knowing what they are. Sounds simple enough, right?…
Wrapping Up 2021 & Looking Ahead to 2022
Max Farrell, Co-Founder and CEO A lot of the same challenges from 2020 continued in 2021 for the world. We’re still in a pandemic. The supply chain has more friction points than any of us can remember in recent history. But the world is still moving forward — the economy is moving fast and people expect goods right away. All of these things happening at once make for some challenging times. In trucking, the most common conversations are simply about the workforce. This is the hardest hiring…
The Best of 2021 - WorkHound Customer Case Studies
Over the years, dozens of supply chain companies have achieved success revolutionizing their company cultures and standing out above the rest for new and current employees via anonymous feedback, and we capture this measurable success in WorkHound case studies. In a time when turnover is one of the most critical issues facing the trucking industry, it’s all the more important that carriers experiment with new and innovative solutions, and we’re grateful that the companies in this blog gave it…
Hometime for the Holidays...
It’s crazy to think about, but the holiday season is here again. While it seems like only yesterday that 2021 got underway, the calendar is quickly flipping toward 2022. And that means we're all thinking about hometime for the holidays. The holiday season is a frantic one for many people. Take the normal everyday responsibilities of life into consideration, then add a bunch of other to-dos to the list...shopping for gifts, planning seasonal events, and even brainstorming next year’s personal…
If You’re Happy and You Know It...Share the Word
When you think about establishing a feedback program, your mind may naturally go to the negative. There’s often an assumption that feedback is solely about problems or issues that need to be fixed. But in reality, when you have a feedback program in place for your trucking company, you’ll get a good bit of positive feedback, too. While it may not seem like it sometimes, there are happy drivers out there! We see it all the time in the feedback our clients receive — while they hear from drivers…
Is Driver Loyalty a Thing of the Past?
The short answer is no. But that comes with a caveat — driver loyalty has to be earned. The trend away from loyalty is certainly not a phenomenon seen solely in the trucking industry. The COVID-19 pandemic and resulting effects on the workforce brought to light widespread employee dissatisfaction. The result? A mass exodus of people leaving their jobs for greener pastures, coined as the Great Resignation in some cases and the Great Reshuffle in others. Why are employees suddenly “disloyal” and…