Simplified Communication

healthcare staffs

3 Ways Healthcare Staffs Benefit From Regular Feedback

Employees in every workforce have concerns and feedback related to the work they do. But when you introduce life-or-death situations into that work, that feedback becomes even more important — and listening to and acting on it is vital. That’s true now more than ever before in the healthcare industry as frontline workers across the country grapple with an evolving situation and seemingly new challenges each day while facing the COVID-19 pandemic. No matter what healthcare setting your…


Communicating Safety

Guiding Drivers to Safety Amidst Civil Unrest

As carriers across the country deal with the effects of the global pandemic, focus has recently divided to also understand how to guide drivers to safety during nationwide protests. WorkHound supports Black Americans in their fight for racial justice, and the rights of all Americans to make their voices heard. We also understand that this can create operational and safety challenges for frontline workers. We are committed to helping you provide those workers with safety resources during this…


mental health worker

Why Mental Health for Essential Workers Matters

The risk of experiencing mental illness as an essential worker is high — leaving many workers debilitated, unsafe while operating equipment, burnt out, or with suicidal tendencies. If left untreated, mental illness can pose significant threats to more parties than just the worker. Other workers, customers, clients, the machinery, and even the product are at risk as well. The damage in these circumstances is astronomical for everyone involved. But these aren't the only reasons why mental health…


The April 1-15 Edition of Driver Feedback about COVID-19

This information is being shared in a continued effort to provide information about driver feedback. Our team of experts has dissected this analysis from WorkHound driver communications. Professional truck drivers share open-ended feedback weekly, and often, feedback reflects curiosity or confusion about the impact of global or industry news. Drivers began commenting about COVID-19 in February of 2020. At the beginning of March, less than 1% of all comments submitted to the platform were…


parked truck

Why Empathy at Work is Important During a Crisis

We’re living in uncertain times right now, and everything can feel unsteady, both in our personal lives and in our work, but when leaders show empathy at work it can make a world of difference. This is challenging for truck drivers— on the road and at work as essential employees. For drivers dealing with fear, worry, and uncertainty, the added stress can wreak havoc on their health and well-being. How can your business help alleviate their concerns and remind them they are valued members of…


Updated: An Analysis of Driver Feedback about COVID-19

In a continued report about driver feedback amidst COVID-19, our team of experts has dissected this analysis from WorkHound driver communications. Drivers began commenting about COVID-19 in February of 2020. At the beginning of March, less than 1% of all comments submitted to the platform were regarding the virus. However, drivers' concerns escalated throughout the month until the proportion of comments concerning the virus in the final full week reached 29%. As a result, 14% of all 3,435…


truck on a scenic road

Heroes of the Hound: Barney Trucking

WorkHound Customer Q&A: Barney Trucking Throughout the COVID-19 crisis, WorkHound has committed to continuing to build transparency with customers about top-of-mind issues among drivers. During these times, it’s more important than ever to strategically overcome communication barriers between drivers and their company, and Barney Trucking, based in Salina, Utah, has committed to the cause by taking action on daily anonymous feedback.  WorkHound CS Manager, Melissa Harrison, and Barney…


coronavirus

How the CARES Act Affects Truckers

On March 27, 2020, the largest economic recovery package in American history was signed, marking the third phase of emergency relief legislation passed in response to the COVID-19 crisis. The Coronavirus Aid, Relief, and Economic Security (CARES) Act provides financial assistance to employers and independent contractors through lending programs backed by the Small Business Administration (SBA), U.S. Treasury Department and Federal Reserve, with a goal to stabilize and stimulate the economy.…


Communicating on a computer

How to Communicate With Truck Drivers During the COVID-19 Pandemic

While the COVID-19 global pandemic has many of us working from home and sheltering in place, the reality for truck drivers is very different. Drivers have always been at the core of our economy, delivering what we need to the locations where we need it, and that fact is truer now than ever before. While many of us are able to practice social distancing, they’re on the road, traveling from point A to point B, to ensure Americans have access to the essentials needed for daily living. The current…


How Truck Drivers Handle Isolation

Social distancing. Quarantine. Sheltering in place. These days we’re learning all sorts of new terms that all boil down to the same thing — more time spent alone or in the company of just our immediate family. This isolation is unfamiliar to many of us. Even those who live alone typically leave home and interact with others face-to-face on a regular basis, allowing a bit of social interaction. But right now, we’re urged to stay at home, cutting those social interactions out. While that’s an…