Simplified Communication

hr employee feedback

What Should HR Do with Worker Feedback?

Implementing a successful worker feedback program is about more than simply soliciting employee commentary. It's also about instilling confidence in workers that you truly want to know the good, the bad, and the ugly. Afterall, only 13% of workers actually feel like their company values their opinion. Feedback is a cycle — you take the first step by offering your employees the opportunity to share their wants and needs with your business. But what do you do with the feedback once you have it?…


feedback now

3 Reasons You Need Feedback Now

Today, we’re digging into the three reasons why every company needs feedback now than ever before.  In our recent blog about how open-door policies don’t really set the stage for an effective feedback program, we mentioned the new struggles workers are facing as many companies continue in full or hybrid remote-work settings. (TL;DR: Open-door policies are ineffective when the “door” requires a video chat and team members don’t know the best way to access managers while remote.)  Here's why you…


safety

How to Improve Safety in Manufacturing

“See something, say something” is no longer an effective way to improve safety in manufacturing, especially when workers aren’t sure who is on the receiving end of their elevated concern. When was the last time you thought about how to make a meaningful safety improvement in manufacturing? Did you know that employee-driven feedback is often the catalyst in the industry to push innovation and efficiency forward? In many cases, those changes have their root in feedback from a worker’s vantage…


technology

Prioritize the Mental Health of the Skilled Workforce

The risk of experiencing mental illness as a frontline worker is high — leaving many workers debilitated, unsafe while operating equipment, burnt out, or with suicidal tendencies. If left untreated, mental illness can pose significant threats to more parties than just the worker. Customers, shippers, and equipment are at risk as well. The damage in these circumstances is astronomical for everyone involved. But these aren’t the only reasons why mental health for frontline workers matters. Strap…


Open-Door Policy Shuts Out Progress

Implementing an open-door policy sounds like such a good and positive shift in company culture. After all, the intent is that employees are free to share their concerns and needs whenever they want.  But when it comes to the reality of open-door policies, we’ve found they tend to be better in theory than in practice. In fact, open-door policies for feedback can actually be a hindrance for both employees and their employers. Let’s examine three main pitfalls of the open-door policy: It puts…


feedback increases retention rates

Fleetowner: Fleet takes driver feedback to heart

In an effort to eliminate driver turnover and increase retention rates, Roadrunner Freight has listened to driver feedback and is undergoing a major cultural overhaul. This article was originally written by Executive Editor Cristina Commendatore for FleetOwner.com. Roadrunner Freight, an Illinois-based less-than-truckload fleet, began asking its drivers for anonymous feedback back in April 2019. Since then, the fleet has adopted a “Ship it like you own it” mentality for its independent…


empathy in manufacturing

Empathy is Key in Manufacturing

We’re living in uncertain times right now, and everything can feel unsteady, both in our personal lives and in our work, but when leaders show empathy at work it can make a world of difference.  For skilled workers in the age of COVID-19 dealing with fear, worry, and uncertainty, the added stress can wreak havoc on their health and well-being. How can your business help alleviate their concerns and remind them they are valued members of your team? Displaying a little empathy is a good place to…


improved healthcare safety

How to Improve Safety in Healthcare

"See something, say something" is no longer an effective way to improve safety in healthcare, especially when workers aren't sure who is on the receiving end of their elevated concern. When was the last time you thought about how to make a meaningful safety improvement in healthcare? Did you know that employee-driven feedback is often the catalyst in the industry to push innovation and medical care forward? In many cases, those changes have their root in feedback from a worker’s vantage point.…


healthcare staffs

3 Ways Healthcare Staffs Benefit From Regular Feedback

Employees in every workforce have concerns and feedback related to the work they do. But when you introduce life-or-death situations into that work, that feedback becomes even more important — and listening to and acting on it is vital. That’s true now more than ever before in the healthcare industry as frontline workers across the country grapple with an evolving situation and seemingly new challenges each day while facing the COVID-19 pandemic. No matter what healthcare setting your…


Communicating Safety

Guiding Drivers to Safety Amidst Civil Unrest

As carriers across the country deal with the effects of the global pandemic, focus has recently divided to also understand how to guide drivers to safety during nationwide protests. WorkHound supports Black Americans in their fight for racial justice, and the rights of all Americans to make their voices heard. We also understand that this can create operational and safety challenges for frontline workers. We are committed to helping you provide those workers with safety resources during this…