Simplified Communication

change

How a Feedback Program Can Help Companies Navigate Change

The saying is that “the only thing constant is change.” That’s entirely true, and change of any variety can be one of the most challenging aspects of operating a business.  Whether a company is facing change internally, like a leadership change, or changes beyond its control, like pandemic- or disaster-related issues or protocols, two-way communication is essential. Companies need to be able to communicate with employees, and they also need to be able to hear concerns and needs from employees.…


When Negative Feedback Turns Into a Positive

When a business is planning or preparing to implement a feedback program of some sort, there’s often an assumption that a good bit of that feedback will be negative. Companies anticipate the bad — steeling themselves against what they will hear. But the reality is: Even when the feedback is negative, it isn’t really a negative.  What do we mean by that? Well, no matter what type of comments you’re receiving from your drivers, the fact that you’re receiving them is positive. And you even have a…


challenges in trucking

How Feedback Can Solve Challenges in Trucking

Wouldn’t it be nice if work (and, let’s be honest, life in general) were seamless and simple at all times? Trust us, we know that the trucking industry, in particular, is rife with challenges, especially in the current environment.  With that said, though, challenges within trucking and logistics overall aren’t insurmountable. They’re speed bumps rather than dead ends, so to speak. The first step in solving the problems within the industry is knowing what they are. Sounds simple enough, right?…


happy holidays

Wrapping Up 2021 & Looking Ahead to 2022

Max Farrell, Co-Founder and CEO A lot of the same challenges from 2020 continued in 2021 for the world. We’re still in a pandemic. The supply chain has more friction points than any of us can remember in recent history. But the world is still moving forward — the economy is moving fast and people expect goods right away. All of these things happening at once make for some challenging times. In trucking, the most common conversations are simply about the workforce. This is the hardest hiring…


The Best of 2021 - WorkHound Customer Case Studies

Over the years, dozens of supply chain companies have achieved success revolutionizing their company cultures and standing out above the rest for new and current employees via anonymous feedback, and we capture this measurable success in WorkHound case studies. In a time when turnover is one of the most critical issues facing the trucking industry, it’s all the more important that carriers experiment with new and innovative solutions, and we’re grateful that the companies in this blog gave it…


hometime

Hometime for the Holidays...

It’s crazy to think about, but the holiday season is here again. While it seems like only yesterday that 2021 got underway, the calendar is quickly flipping toward 2022. And that means we're all thinking about hometime for the holidays. The holiday season is a frantic one for many people. Take the normal everyday responsibilities of life into consideration, then add a bunch of other to-dos to the list...shopping for gifts,  planning seasonal events, and even brainstorming next year’s personal…


make truck driving a great job

If You’re Happy and You Know It...Share the Word

When you think about establishing a feedback program, your mind may naturally go to the negative. There’s often an assumption that feedback is solely about problems or issues that need to be fixed. But in reality, when you have a feedback program in place for your trucking company, you’ll get a good bit of positive feedback, too. While it may not seem like it sometimes, there are happy drivers out there! We see it all the time in the feedback our clients receive — while they hear from drivers…


driver loyalty

Is Driver Loyalty a Thing of the Past?

The short answer is no. But that comes with a caveat — driver loyalty has to be earned. The trend away from loyalty is certainly not a phenomenon seen solely in the trucking industry. The COVID-19 pandemic and resulting effects on the workforce brought to light widespread employee dissatisfaction. The result? A mass exodus of people leaving their jobs for greener pastures, coined as the Great Resignation in some cases and the Great Reshuffle in others. Why are employees suddenly “disloyal” and…


stories matter

When It Comes to Building Driver Trust, Stories Matter

If you’re involved in marketing efforts for your organization — or even just somewhat familiar with your company’s advertising strategy — you likely know that storytelling plays an important role. When you’re trying to catch the attention of a customer, you have to tell a good story about what makes your organization different than the competition. But did you know that storytelling also plays an essential role when you’re marketing your company to internal customers? It’s true — when you’re…


M&A

Webinar: The People Side of M&A

The transitional period surrounding a merger or acquisition causes confusion and chaos. Workers ask: Who are we? Am I going to lose my job? Is our company closing? Is our business unhealthy? Communication challenges are one of the top factors that cause company synergies to fail in mergers and acquisitions. And the challenges of communication include lack of understanding in identity, career progression, stability of the business, and all of these misalignments present the opportunity for…