Truck Driver Retention

Happy women in trucking

Listening to the Voices of Women in Trucking

You’re asking your employees for feedback. But are you really hearing from everyone? Even when your company is making a concerted effort to listen to your employees, sometimes the loudest voices overshadow everyone else. That can leave others, including women and minorities, feeling like their voices aren’t heard.  This is especially evident in face-to-face interactions, particularly meetings with large groups, where less vocal people can be literally spoken over. But it actually happens in…


happy man saying thank you

Saying Thank You Benefits Your Drivers — and You

It’s the time of year where we focus on saying thanks. But expressing gratitude is important at all times of year — and it offers so many benefits.  While gratitude certainly pops into mind as the holiday season rolls around each year, it’s actually a key component of a strong company culture in general. Saying a simple “thank you,” whether in those exact words or through your actions, can make a positive impact on your entire team.  Why is it so important? Let’s break down the research — and…


assumptions

Goodbye, Assumptions. Hello, Fact-Based Action.

Many companies in all industries rely on their assumptions — their best guesses — about what their employees need and want. They may even simply depend on their gut instincts when it comes to operational changes and improvements.  The reality, though, is that the people putting in the work are the ones who best understand your company’s pain points and where improvements are needed.  In the trucking industry, time wasted on assumptions may lead to lost drivers, increased turnover, and higher…


making a positive impression

Making a Positive Impression When a Driver Joins Your Team

There’s no doubt about it: Making a positive first impression is important. When you’re competing with other trucking carriers to hire and retain professional drivers, you want to leave those drivers with positive thoughts about your business after every interaction with you. That starts from the very first interaction, during the hiring process. That’s why earlier this year, we wrote up a blog sharing our tips for making the best first impression when you meet and engage with prospective…


negative feedback

Spreading the Good News: Not All Feedback Is Negative

When we’re talking with trucking carriers across the industry about the value of a feedback program, many of them have the same hesitancy. HR representatives and those in leadership more generally are often reluctant to introduce a feedback tool based on the thinking that most feedback will be negative. After all, who wants to dwell in the negative all the time? But while there’s a natural assumption that feedback will be bad, that isn’t always the case. Many comments do relate to issues that…


employee benefits

Offering a Feedback Program Is an Employee Benefit. So Spread the Word!

When you think about employee benefits, things like pay and insurance coverage probably come to mind. But the workforce is quickly evolving, and what worked in the past benefit-wise may not today.  Employees today are looking for out-of-the-box approaches that make them feel valued and respected. An easy way to offer feedback fits the bill.  How can you sell the benefit to potential hires? We’re filling in the details. What Today’s Employees Value Today’s workplace looks different than the…


driver training feedback

What Drivers Have to Say About Training & Why It Matters

When it comes to driver feedback, training always seems to come up. Year after year, drivers offer their thoughts on the onboarding and training they receive, some of it good — most of it not.  This topic of feedback offers some interesting details for trucking carriers and the industry at large. Drivers who offer critical feedback related to training are 50% more likely to leave a company than those who don’t. But there’s a flipside to that: Getting feedback related to training allows…


first impression hiring

You Only Get One First Impression With Drivers, So Make It Count

When it comes to hiring and retention in the trucking industry, there are a lot of moving parts. But your company’s actions have a big impact on whether drivers choose to work for your company — and whether they choose to stick around.  Why First Impressions Matter in Hiring Let’s face it: Hiring can be a “dog-eat-dog” process in trucking. That’s due in part to the volatility of employment in the industry, where drivers can uproot from an existing employer and flip to a new one seemingly in an…


preventing driver turnover with smiling man

Disrupting Turnover: How to Identify Your “At-Risk” Drivers

When it comes to employee turnover, you could say that the trucking industry has been ahead of the game. While many other industries are now seeing employees leave their current jobs for new ones as part of a “workplace reshuffle” of sorts, worker fluctuation in the trucking industry has long been the norm. There’s an old saying that drivers can be happy on a Monday, have an issue pop up on a Tuesday, and move on to a new employer by Friday. You’re likely acutely aware of this unfortunate…


A User’s Guide to Getting a Feedback Program Up & Running

You’ve decided to implement a feedback program for your team of professional drivers. Congratulations! That decision can have a big impact on keeping your employees satisfied during a time of high workforce turnover. But what’s your next step? When you implement a new process or procedure, it’s important to be thoughtful about putting it into place. Missteps can lead to a longer than necessary ramp-up period, or cause the program to fall totally flat. That’s why we recommend that companies…