Truck Driver Retention

show drivers you're thankful

How to Show Drivers You're Thankful

Thanksgiving may mark the start of the holiday season, but it also serves as an important reminder — gratitude is a key component of a strong company culture. How can you show drivers you're thankful for their work this year? You may have had an idea about what your drivers need and want when you reach the holiday season in a “normal” year. But 2020 is far from normal; needs and wants have shifted greatly throughout the year and continue to evolve. That reinforces something that we firmly…


feedback matters

[WEBINAR] Capturing the Crunch: Critical Driver Feedback in Q3

https://www.youtube.com/watch?v=kSctgXIsXgU&t=92s


annual surveys are dead

Is the Annual Survey Dead?

While it’s true that there are better solutions for gaining employee feedback, annual surveys are not entirely dead. No matter what industry you’re working in, odds are that you’ve filled out at least one annual survey. They’re a ubiquitous part of many workplace cultures, and most businesses start there when it comes to gathering feedback from employees. But is an annual survey the best way to get feedback?  In most circumstances, the answer is “no,” at least not without a companion tool for…


Truck Driver Retention Strategies

The Top 5 Truck Driver Retention Best Practices for 2020

According to industry data, truck driver retention is the most pivotal key to trucking company success in 2020. While technology focused on collecting data on truck drivers has been all the rage, drivers themselves are revolting against Big Brother-esque technology (think dash-cams and ELDs) that provide scarce - if any - value to the drivers themselves while providing a ton of data to their employers. In 2020, trucking companies looking to gain an edge must zig where everyone else is zagging…


anonymous feedback

Why Do Your Drivers Want to Remain Anonymous?

It makes sense: When someone is willing to give feedback, we feel like they should also be willing to attach their name to that feedback. But this isn’t the case, so we’re about to tell you why your drivers want to remain anonymous. It would be ideal if we always felt welcomed to share feedback and that our opinions and thoughts would be valued and treated with respect. Sadly, that’s not the reality in most settings, and that has made many employees hesitant to share honest and transparent…


Trucking Company Changes in the Face of COVID-19

It’s safe to say that “COVID-19,” “the coronavirus,” “social distancing,” and “PPE” are phrases we’ve heard frequently in the last three months. That’s true for essential workers as well — they’re taking in a ton of information and are looking to leaders to alleviate their concerns about their well-being and the future.  Because of the nature of their work, these fears and concerns have been magnified for drivers. Back in February, we first began hearing from truck drivers with concerns related…


truck on a scenic road

Heroes of the Hound: Barney Trucking

WorkHound Customer Q&A: Barney Trucking Throughout the COVID-19 crisis, WorkHound has committed to continuing to build transparency with customers about top-of-mind issues among drivers. During these times, it’s more important than ever to strategically overcome communication barriers between drivers and their company, and Barney Trucking, based in Salina, Utah, has committed to the cause by taking action on daily anonymous feedback.  WorkHound CS Manager, Melissa Harrison, and Barney…


Exit Interviews: An Autopsy

The notice is in, the papers have been signed, and now you’re down an employee. Though it’s too late to reverse course, you still want to know why this individual opted to leave the company. That’s where the exit interview comes in. It’s your last shot to find out what went wrong, and you want to make it count. Feedback about an employee’s experience on the job is critical for refining your company’s retention efforts. But how much meaningful information can you gather when that individual…


Top 3 Retention Strategies at MATS

The WorkHound team attends the Mid-America Truck Show (MATS), the largest trucking show in North America, every year to meet one-on-one with industry experts. While much of the focus of the convention is on recruiting, we do things a bit differently and saw this as an opportunity to dig into the proactive approach and understand how experts are shifting focus to retention. Experts from 35+ trucking companies shared innovative driver retention ideas with the WorkHound team, and…


Reachouts Done Right

Nervous about the idea of soliciting anonymous feedback from your employees? You certainly aren’t alone. Many of our customers start off their relationship with WorkHound expressing similar anxieties. What they find, however, is that even when feedback is negative, it opens the opportunity to cultivate trust and build stronger relationships within their workforce. Seeing the Positive Side of the Negative Positive feedback tells us what we’re doing well — and it feels good to receive it.…