Truck Driver Retention

busy season

Busy Season Is Coming: Improve Driver Retention Through The Rush

Busy Season Is Coming The busy season is coming. Your trucking company is probably already working on recruiting the extra drivers that will be needed as the holiday season approaches. But once those drivers are on board, what is your company doing to make sure they stay as long as they are needed? Can your fleet be confident that it will be able to handle the extra volume right through the busy season? The last quarter of the year can be an exceptionally stressful time for carriers. A few…


Proactive Driver Retention Strategies

There are a lot of solutions for driver turnover in the market, some are proactive driver retention strategies, some are not. If you worry about recruiting and retaining new drivers for a living, you don’t need to be told that driver turnover is a nightmare for fleets. Most fleets are in a constant struggle to recruit and onboard drivers faster than they turn over. A Vicious Cycle This can create a vicious cycle for fleets in which the need to recruit drivers faster takes the focus away from…


What Driver Turnover and Equipment Fatigue Have in Common

With an estimated 2 million trucks on the road, it’s impossible to think that at least one of them is having a problem at any given time. Trucks are enormous, expensive machines, and it’s not uncommon to see some costing north of $100,000. While they’re designed to stay on the road for decades and clock miles that would make passenger cars blush, they still go into the shop. On top of that, they often go months without seeing the inside of a repair bay. And when they do, it’s costly. Aside from…


Is “Cost Per Hire” a Vanity Metric?

For being such a people-focused field, human resources—especially in trucking—has a problem of putting a lot of faith in the opposite of people: quantifiable facts and statistics. While it’s important to be able to put a fine point on figures, holding some of these figures in incredibly high regard miss the point. And they don’t tell the whole story of what companies like yours are capable of. Case in point: “cost per hire,” the measure of the effort exerted, defined in financial terms, to…


Why Driver Exit Interviews Miss the Mark

After your driver turns in their two-week notice, hangs up their uniform, and counts down the minutes to the end of their last day on the job, there’s one last task left for them to do. The exit interview. It’s the always-uncomfortable conversation your drivers have with your human resources or driver retention team—or an outside party. As awkward as it is for drivers, it can be even stranger for the interviewer, writes Jacquelyn Smith in a recent Forbes article. For HR professionals, driver…


3 Irrefutable Reasons Anonymous Feedback Benefits Your Company

There’s no manager on earth who would say that they don’t value your feedback. In fact, it’s precisely the reason that many companies boast about their open-door policy. No matter the industry, hearing about what’s going on from the people on the front lines helps companies grow. Doubly so when it’s unadulterated, unencumbered feedback. Anonymous feedback, defined as any information used by a company as a basis for improvement without knowledge of who provided the information, is an enormous…


The ROI of Keeping Your Drivers Engaged

“Employee engagement” is one of those terms you hear on a frequent basis. But what does it really mean? And why does it matter to companies like yours? It’s easier to think about it in a different context. When you were a kid, you had favorite subjects in school. Math class was a total chore, English was so-so, but history was incredible. The teacher was cool, and he made the subject come alive. So, which class—math, English or history—do you remember the most from? History, of course. When…


Is Your Open Door Policy Really Enough to Retain Drivers?

In a perfect world, an open-door policy is just the thing to keep employees on your team for years. You’re sitting at your desk—with the door wide open, naturally—and employees come in to chat and vent their problems, from the smallest issues to the largest dilemmas. You hash out your problems, and your employee leaves the office feeling like a hundred bucks. They can’t wait to come back to work the next day. Of course, that’s never how it really works. It’s not a perfect world. Just because…


What Trucking Recruiters Need to Know About Retention

The role of trucking recruiters seems pretty simple: bring people on board. But, as the fight for talent in trucking becomes more difficult—as finding and developing talent has never been more difficult in the industry—recruiters often land in a difficult spot. No matter how many new drivers they help bring in, just as many, if not more, head out the door. That’s why recruiters should consider shifting focus to the other side of the coin: trucking retention. Keeping drivers in place, alongside…


5 Quick Ways Dispatchers Can Boost Driver Morale

It’s just a fact of life in the world of trucking: being on the road implies a lot of isolation. Whether long haul or local, your drivers are out nearly every day, and one of their only forms of contact with the world comes from their dispatcher. That relationship between the driver and the dispatcher is one of the most overlooked areas for improvement in the industry. That partnership can be a fluid, dynamic and appreciative one, or it can be riddled with ambiguity and coldness, leaving…