Trucking

How to Turn Every Hire into a “Quality Hire”

In any type of business, you’ll often hear the words “quality hire” thrown around while referencing employees. That’s definitely the case within the trucking industry — and not always in a good way. “There’s a notion in trucking that there are high-quality workers to hire and then there are workers who aren’t worth the time or investment,” says Katherine Vanderford, Director of Customer Success at WorkHound. “Companies will hire employees and then not invest in them because they’re convinced…


technology

Prioritize the Mental Health of the Skilled Workforce

The risk of experiencing mental illness as a frontline worker is high — leaving many workers debilitated, unsafe while operating equipment, burnt out, or with suicidal tendencies. If left untreated, mental illness can pose significant threats to more parties than just the worker. Customers, shippers, and equipment are at risk as well. The damage in these circumstances is astronomical for everyone involved. But these aren’t the only reasons why mental health for frontline workers matters. Strap…


significant driver feedback

What Drivers Were Saying in the First Half of 2020

Earlier this year, we took a deep dive into all the feedback received through WorkHound in 2019. From that information, our analysis shared what we found to be the most significant driver feedback trends heading into 2020. While that information armed trucking companies and those in the industry at large with helpful details about what drivers want and need, no one could have prepared for what was ahead in 2020. With the advent of the COVID-19 pandemic in late February and its many effects on…


feedback increases retention rates

Fleetowner: Fleet takes driver feedback to heart

In an effort to eliminate driver turnover and increase retention rates, Roadrunner Freight has listened to driver feedback and is undergoing a major cultural overhaul. This article was originally written by Executive Editor Cristina Commendatore for FleetOwner.com. Roadrunner Freight, an Illinois-based less-than-truckload fleet, began asking its drivers for anonymous feedback back in April 2019. Since then, the fleet has adopted a “Ship it like you own it” mentality for its independent…


safety isn't just a data point

CCJ Commentary: Safety not just a data point; it’s a feeling

The following blog was written by WorkHound CEO, Max Farrell, and published recently on CCJ.com in CCJ Commentary.  In the trucking industry as a whole, data is the focus. Telematics can tell us where our trucks are, how fast they’re going, whether or not a driver is wearing a seatbelt, and so much more. Because of the ways in which this information can be utilized — to minimize the possibility of accidents, to earn a better overall reputation, and to lower skyrocketing insurance rates, to name…


high-quality drivers

How to Retain High-Quality Drivers

WorkHound partnered with Roadrunner Freight on a July 1 webinar to discuss the company's evolving culture and retaining high-quality drivers. With anonymous driver feedback in the mix, Roadrunner Freight has improved retention and driver satisfaction. To watch the replay, click here. As part of a massive company-wide culture overhaul, Roadrunner Freight began prioritizing retaining high-quality drivers by asking for anonymous feedback since April 2019. Adopting the mantra within their new…


Equipment feedback

Examining Driver Feedback Trends: A Look at Equipment

Earlier this year, we unveiled a report about driver feedback trends from professional drivers across the board during 2019. It provided an insightful look at what drivers need and want. But 2020, of course, has brought many changes. The COVID-19 pandemic, an unsteady economy, and shortages of many essential items have had a significant impact on everyday life and work for truck drivers. In many cases, that’s changed their focus — and their feedback now is a bit more targeted and specific to…


anonymous feedback

Why Do Your Drivers Want to Remain Anonymous?

It makes sense: When someone is willing to give feedback, we feel like they should also be willing to attach their name to that feedback. But this isn’t the case, so we’re about to tell you why your drivers want to remain anonymous. It would be ideal if we always felt welcomed to share feedback and that our opinions and thoughts would be valued and treated with respect. Sadly, that’s not the reality in most settings, and that has made many employees hesitant to share honest and transparent…


Communicating Safety

Guiding Drivers to Safety Amidst Civil Unrest

As carriers across the country deal with the effects of the global pandemic, focus has recently divided to also understand how to guide drivers to safety during nationwide protests. WorkHound supports Black Americans in their fight for racial justice, and the rights of all Americans to make their voices heard. We also understand that this can create operational and safety challenges for frontline workers. We are committed to helping you provide those workers with safety resources during this…


change

Are Trucking Industry Changes Here for the Long Haul?

Everything is changing. It's an important question: ARE trucking industry changes here for the long haul? As the world is different now than it was three months ago, we're looking ahead to understand how the trucking industry will continue to change. WorkHound invited trucking industry innovators to share how they're tackling these uncertain times head-on. Today we’re sharing the answers to some of the top questions from the webinar. To watch the full webinar click here. It’s a broad…