Trucking

It’s Time to Celebrate What Your Company Is Doing Well

When you’re operating a business, it can become all too easy to look for ways to improve and fix what’s broken. But are you taking time to celebrate the things your company is doing right?  There are benefits of looking for the positives — and you can often spot them in the feedback your drivers are providing!  Where should you be looking to uncover this good news? And what should you do with the info once you find it? We’re filling you in below. Seeking Positive Feedback It’s an absolute truth…


Wrapping Up 2022 & Looking Ahead to 2023

2022 saw a continuation of some workforce trends we saw take hold in late 2020 and throughout 2021. That’s true not only in trucking, but across the board in most other industries as well. In trucking, over the course of the year, companies were full speed ahead, taking advantage of the freight market that we’ve had. With talks of economic shifts, companies are becoming more thoughtful about how they go forward into 2023.  One of the muscle memories that a lot of companies have gotten better at…


two happy truckers having a healthy work life balance

The Connection Between Feedback & Work/Life Balance

The desire for a better work/life balance is the impetus behind many career moves made in the wake of the pandemic. That’s true across the workforce today, including in the trucking industry.  Helping your drivers maintain a healthy balance in their lives can make them more likely to stick around. As leaders, though, determining how to do that in a meaningful way can be a challenge. Start with a feedback program. Offering drivers a way to share their thoughts, feelings, and concerns is an…


Happy women in trucking

Listening to the Voices of Women in Trucking

You’re asking your employees for feedback. But are you really hearing from everyone? Even when your company is making a concerted effort to listen to your employees, sometimes the loudest voices overshadow everyone else. That can leave others, including women and minorities, feeling like their voices aren’t heard.  This is especially evident in face-to-face interactions, particularly meetings with large groups, where less vocal people can be literally spoken over. But it actually happens in…


happy man saying thank you

Saying Thank You Benefits Your Drivers — and You

It’s the time of year where we focus on saying thanks. But expressing gratitude is important at all times of year — and it offers so many benefits.  While gratitude certainly pops into mind as the holiday season rolls around each year, it’s actually a key component of a strong company culture in general. Saying a simple “thank you,” whether in those exact words or through your actions, can make a positive impact on your entire team.  Why is it so important? Let’s break down the research — and…


leadership buy-in

From the Top Down: Why Leadership Buy-in Is Key

It isn’t enough to simply implement a feedback program for your company and start asking employees for their feedback. If you can only gather the feedback but aren’t empowered to take meaningful action to solve pain points, you’re stuck in place.  That’s why it is important to have leadership buy-in on your feedback program from day one. You need executives to understand why you’re seeking feedback, how it benefits the business, and why it’s essential to act on feedback in order to build trust…


making a positive impression

Making a Positive Impression When a Driver Joins Your Team

There’s no doubt about it: Making a positive first impression is important. When you’re competing with other trucking carriers to hire and retain professional drivers, you want to leave those drivers with positive thoughts about your business after every interaction with you. That starts from the very first interaction, during the hiring process. That’s why earlier this year, we wrote up a blog sharing our tips for making the best first impression when you meet and engage with prospective…


negative feedback

Spreading the Good News: Not All Feedback Is Negative

When we’re talking with trucking carriers across the industry about the value of a feedback program, many of them have the same hesitancy. HR representatives and those in leadership more generally are often reluctant to introduce a feedback tool based on the thinking that most feedback will be negative. After all, who wants to dwell in the negative all the time? But while there’s a natural assumption that feedback will be bad, that isn’t always the case. Many comments do relate to issues that…


drivers talking

Your Drivers Are Talking About You — Use It to Your Advantage

Your drivers are talking about you, and the rumor mill is strong. It’s a reality that trucking companies have long known. Managing that rumor mill can help you keep a leg up on the competition. That requires a dual effort on the part of your trucking company. First, create and build a meaningful feedback program. Giving your drivers a feedback tool allows them to work through problems more effectively and makes them less likely to jump ship.  But even when they can talk directly with your team,…


employee benefits

Offering a Feedback Program Is an Employee Benefit. So Spread the Word!

When you think about employee benefits, things like pay and insurance coverage probably come to mind. But the workforce is quickly evolving, and what worked in the past benefit-wise may not today.  Employees today are looking for out-of-the-box approaches that make them feel valued and respected. An easy way to offer feedback fits the bill.  How can you sell the benefit to potential hires? We’re filling in the details. What Today’s Employees Value Today’s workplace looks different than the…