Trucking

An Analysis of Driver Feedback about COVID-19

In an effort to continue sharing transparent information about what we’re seeing in driver feedback, our team of experts has dissected this analysis from WorkHound driver communications. This analysis is based on the review of 1,954 comments in March as of 3/23/20. Some comments fall into multiple categories, thus the categories in the report will not equal 100%. To access this report, click the button below.


worker in isolation

How Truck Drivers Handle Isolation

Social distancing. Quarantine. Sheltering in place. These days we’re learning all sorts of new terms that all boil down to the same thing — more time spent alone or in the company of just our immediate family. This isolation is unfamiliar to many of us. Even those who live alone typically leave home and interact with others face-to-face on a regular basis, allowing a bit of social interaction. But right now, we’re urged to stay at home, cutting those social interactions out. While that’s an…


communication strategy

A COVID-19 Trucking Communications Guide

We’re in the business of communication and while we can’t solve all of the challenges related to COVID-19, we can help provide the driver’s perspective and clear up their confusion with more effective communication. Today, we're providing a guide to tackling a communication strategy in the wake of this unprecedented time in history.  First, we'll share proactive communications to help provide empathy for drivers on the frontline. These are communications that you can share right now. And then…


Covid-19 Confusion

Collecting Feedback about COVID-19

This is an unprecedented and confusing time. We want to help. We aren't doctors, and we can't solve the disruptions that the global supply chain is experiencing, but we can give you data.  A Theme for COVID-19 On our customer’s dashboards, we have begun categorizing comments with a new theme. This theme will highlight any comment referring to the current Coronavirus situation with the goal of giving users direct access to the insights, questions, concerns, and suggestions workers are sharing…


When the Going Gets Tough: How to Navigate Challenging Conversations

Sometimes, conversations can be just plain hard. We often consider tough conversations as the ones employees have with managers, but the conversations managers have with higher-ups to advocate for their team members can be just as stressful. That’s definitely the case when you’re in the position of needing to address feedback that necessitates change. Change is never the easiest topic to discuss — and change accompanied by a required investment of time and/or money can be especially…


Is Retirement Planning the Key to Job Security?

For most American workers, retirement planning is a part of the conversation from early on in their careers. You enter the workforce with your first “real” job and shortly thereafter, ideally, you begin to put money away in a retirement fund, usually supported by your employer. And while that’s a reality for many people, it’s often different for those in the trucking industry. But that doesn’t make it any less important. Consider that retirement planning, through outlets like 401(k)s, stock…


mental health truck driving

Highway Mind: Correcting Course on Mental Health

Dangerous traffic. Chronic stress. Empty passenger seats. And way, way too much time to think. When you’re a driver in the trucking industry, it’s all part of the job. Over time, though, these strains can take a heavy toll on the mind. The risk of developing mental health issues in the trucking field is high — leaving many drivers debilitated, unsafe at the wheel, or with suicidal tendencies. If left untreated, mental illness can pose significant threats to more parties than just the driver.…


Via Startup Nation - 5 Reasons Why It’s Imperative to Immerse Yourself Into Your Target Industry

WorkHound CEO, Max Farrell, shared the reasons why an immersive experience was important for WorkHound to tackle target industries. For Farrell that meant going where the rubber meets the road and for research, he joined truck drivers by sleeping in truck cabs, eating road food, and showering at truck stops. Max on the road with Turntable Trucker When it came time to pitch WorkHound to key decision makers, Farrell and his team not only brought a bold vision for tackling critical…


Cold Carriers Case Study: Using Feedback to Intercept Driver Turnover

When Gantt Trucking, Interide Transport, and Sunco Trucking joined forces to form “Cold Carriers” in January 2017, an emphasis was placed on preserving the driver-focused culture at each company. “There are two kinds of people that work in trucking: There are drivers and then there’s the rest of us that support them,” said Dave Wiebush, General Manager at Cold Carriers. “Drivers are the center of what we do and it takes a bit of drive to connect, but WorkHound helps us get there.” Each acquired…


Top 5 Takeaways from 2018 WorkHound Trends

In 2018, WorkHound tracked feedback from tens of thousands of professional drivers throughout the country. These drivers work at companies as small as 60 trucks all the way up to several thousand while hauling tanker, refrigerated, dry van, flatbed, and expedited freight. This feedback is the key to how organizations are streamlining driver retention efforts. While driver turnover continues to remain high, with an average of 95 percent, the driver shortage continues to grow. According to the…