Trucking

engaged drivers

A Positive Correlation: High Communication = Highly Engaged Drivers

Hey there: New Year, New You! While most of us agree to and then forget personal resolutions within weeks of the start of the year, setting meaningful goals for your business is still a worthwhile endeavor. When you’re thinking about ways your company can improve in 2021, employee engagement is where you should start. For most companies, regardless of industry, a fully engaged workforce isn’t common, and this ultimately leads to an unhappy workforce looking for change.  While that may seem like…


2021 trends

Trucking Trends for 2021: What We’re Expecting

What will 2021 bring? Well, if 2020 taught us anything, it’s that predicting even the immediate future in trucking trends can be difficult!  But even though we know that everything can change suddenly, our team at WorkHound has seen some emerging trends in the trucking industry this year that we think will stick around.  One of those is based on a bigger trend outside the industry: It’s that e-commerce is on the rise. In fact, an October study found that e-commerce spending was expected to…


driver loyalty

3 Ways to Improve Driver Loyalty in 2021

If there’s truly been a silver lining in 2020, it’s that essential workers in the United States and beyond are getting the spotlight they deserve. That’s definitely been the case for truck drivers, who have long been an underappreciated asset in keeping our daily lives functioning. So if essential workers are the most valuable employees, how can carriers improve driver loyalty in 2021?  Retention is always a priority — and 2020 was no different. In fact, the American Transportation Research…


How to Recognize Driver Burnout Warning Signs

2020 has created the perfect recipe for burnout in drivers, and we’re just now hitting driver burnout season. Between health-related pandemic fears and everyday worries about work, family life, and the state of our nation, the year has been the perfect storm of chaos. That’s magnified even further for truck drivers, who have spent much of the year facing ongoing uncertainties. Whether they were on the road and worrying about protective gear or at home worrying about having enough time on the…


show drivers you're thankful

How to Show Drivers You're Thankful

Thanksgiving may mark the start of the holiday season, but it also serves as an important reminder — gratitude is a key component of a strong company culture. How can you show drivers you're thankful for their work this year? You may have had an idea about what your drivers need and want when you reach the holiday season in a “normal” year. But 2020 is far from normal; needs and wants have shifted greatly throughout the year and continue to evolve. That reinforces something that we firmly…


exit interview

Exit Interviews: Intention vs. Reality

Exit interviews seem like a good idea for businesses. You have an employee who’s leaving your organization, so why not gather information from him or her about what works and what doesn’t? Many businesses have some form of an exit interview in place, hoping to gather insights that can help guide them moving forward. While that’s a perfectly understandable intention, the reality around exit interviews is very different. Let’s take a look at a few scenarios in which exit interviews don’t live up…


feedback matters

[WEBINAR] Capturing the Crunch: Critical Driver Feedback in Q3

https://www.youtube.com/watch?v=kSctgXIsXgU&t=92s


How to Turn Every Hire into a “Quality Hire”

In any type of business, you’ll often hear the words “quality hire” thrown around while referencing employees. That’s definitely the case within the trucking industry — and not always in a good way. “There’s a notion in trucking that there are high-quality workers to hire and then there are workers who aren’t worth the time or investment,” says Katherine Vanderford, Director of Customer Success at WorkHound. “Companies will hire employees and then not invest in them because they’re convinced…


technology

Prioritize the Mental Health of the Skilled Workforce

The risk of experiencing mental illness as a frontline worker is high — leaving many workers debilitated, unsafe while operating equipment, burnt out, or with suicidal tendencies. If left untreated, mental illness can pose significant threats to more parties than just the worker. Customers, shippers, and equipment are at risk as well. The damage in these circumstances is astronomical for everyone involved. But these aren’t the only reasons why mental health for frontline workers matters. Strap…


significant driver feedback

What Drivers Were Saying in the First Half of 2020

Earlier this year, we took a deep dive into all the feedback received through WorkHound in 2019. From that information, our analysis shared what we found to be the most significant driver feedback trends heading into 2020. While that information armed trucking companies and those in the industry at large with helpful details about what drivers want and need, no one could have prepared for what was ahead in 2020. With the advent of the COVID-19 pandemic in late February and its many effects on…