Trucking

When the Going Gets Tough: How to Navigate Challenging Conversations

Sometimes, conversations can be just plain hard. We often consider tough conversations as the ones employees have with managers, but the conversations managers have with higher-ups to advocate for their team members can be just as stressful. That’s definitely the case when you’re in the position of needing to address feedback that necessitates change. Change is never the easiest topic to discuss — and change accompanied by a required investment of time and/or money can be especially…


Is Retirement Planning the Key to Job Security?

For most American workers, retirement planning is a part of the conversation from early on in their careers. You enter the workforce with your first “real” job and shortly thereafter, ideally, you begin to put money away in a retirement fund, usually supported by your employer. And while that’s a reality for many people, it’s often different for those in the trucking industry. But that doesn’t make it any less important. Consider that retirement planning, through outlets like 401(k)s, stock…


Cold Carriers Case Study: Using Feedback to Intercept Driver Turnover

When Gantt Trucking, Interide Transport, and Sunco Trucking joined forces to form “Cold Carriers” in January 2017, an emphasis was placed on preserving the driver-focused culture at each company. “There are two kinds of people that work in trucking: There are drivers and then there’s the rest of us that support them,” said Dave Wiebush, General Manager at Cold Carriers. “Drivers are the center of what we do and it takes a bit of drive to connect, but WorkHound helps us get there.” Each acquired…


Top 5 Takeaways from 2018 WorkHound Trends

In 2018, WorkHound tracked feedback from tens of thousands of professional drivers throughout the country. These drivers work at companies as small as 60 trucks all the way up to several thousand while hauling tanker, refrigerated, dry van, flatbed, and expedited freight. This feedback is the key to how organizations are streamlining driver retention efforts. While driver turnover continues to remain high, with an average of 95 percent, the driver shortage continues to grow. According to the…


Professional Drivers are Thankful in 2018. Here’s Why:

In this season of Thanks, WorkHound is grateful to look back on the year with positive feedback from professional drivers and other frontline workers who have voiced their concerns and praise. It’s not always easy to create an environment that empowers workers to speak up. That’s why we’re excited to collaborate with every WorkHound customer on a daily basis. Each of the following comments is from anonymous drivers whose companies have chosen to work with WorkHound to act on feedback and…


[Case Study] Doug Andrus: Improving Driver Conditions with Data and Insights

Doug Andrus Distributing was looking for a way to gather feedback from its 275 drivers. The Idaho-based trucking company has prided itself on being a family-oriented business since 1937. The company lists its employees as one of its most important assets and wants make sure that employees are listened to and "involved in the decision-making process." Yet it struggled like other companies to keep tabs on drivers' daily concerns. Until last year, the company had never used any tools or software…


Do You Really Know Your Drivers’ Issues?

Take a step back from the computer real quick, hold your head up high and take a triumphant, deep breath. (Go ahead, we’ll wait.) It feels good to be a leader in the trucking industry. You’re in charge of the backbone of America: the movement of goods on open highways. Your accomplishments are something to be really proud of. How did you get to this point? Hard work and in-depth knowledge of the industry. There’s no way around it. And though you’ve been in the game for a long time, one fact…


Engaging Your Drivers Matters. Here’s 15 Incredible Reasons Why.

Your drivers are out on the road right now. And while they might be on your team today, they may not be tomorrow. As they crisscross the U.S., they pass billboards and signs advertising other companies, each with enticing offers to come work for them. And they might be tempted. That is, of course, unless they’re engaged at work. Increasing engagement should be a strategic priority for any business. Need more proof? Check out these 15 reasons why engaging your drivers matters to your company—and…


Press Release: WorkHound Releases Case Study Highlighting 16% Reduction in Driver Turnover

Chattanooga, Tenn. -- WorkHound, a software platform developed to help carriers reduce driver turnover, announced Wednesday its case study with Southern Refrigerated Transport (SRT). The study found that using WorkHound over the last six months reduced driver turnover by 16% and resulted in $580,000 in savings. Since its founding in 1986, SRT has grown to over 900 drivers. Terri Lafayette, Recruiting Director at SRT, sees the company’s family atmosphere as influential to its success. “If it…


5 Ways to Make Sure New Driver Hires Stick Around

Truck driver retention is priority number one for many carriers, as the trucking industry has an average yearly turnover rate of 97% . This percentage includes all drivers, but new drivers (with a company for less than 90 days) are more inclined to change companies with staggering turnover rates around 300% for some carriers.  Getting new truck driver hires right and continuing to make them welcomed with the company is essential.  Use these 5 tips to make sure your new drivers know they made…