Trucking

anonymous feedback

Why Do Your Drivers Want to Remain Anonymous?

It makes sense: When someone is willing to give feedback, we feel like they should also be willing to attach their name to that feedback. But this isn’t the case, so we’re about to tell you why your drivers want to remain anonymous. It would be ideal if we always felt welcomed to share feedback and that our opinions and thoughts would be valued and treated with respect. Sadly, that’s not the reality in most settings, and that has made many employees hesitant to share honest and transparent…


Communicating Safety

Guiding Drivers to Safety Amidst Civil Unrest

As carriers across the country deal with the effects of the global pandemic, focus has recently divided to also understand how to guide drivers to safety during nationwide protests. WorkHound supports Black Americans in their fight for racial justice, and the rights of all Americans to make their voices heard. We also understand that this can create operational and safety challenges for frontline workers. We are committed to helping you provide those workers with safety resources during this…


change

Are Trucking Industry Changes Here for the Long Haul?

Everything is changing. It's an important question: ARE trucking industry changes here for the long haul? As the world is different now than it was three months ago, we're looking ahead to understand how the trucking industry will continue to change. WorkHound invited trucking industry innovators to share how they're tackling these uncertain times head-on. Today we’re sharing the answers to some of the top questions from the webinar. To watch the full webinar click here. It’s a broad…


mental health worker

Why Mental Health for Essential Workers Matters

The risk of experiencing mental illness as an essential worker is high — leaving many workers debilitated, unsafe while operating equipment, burnt out, or with suicidal tendencies. If left untreated, mental illness can pose significant threats to more parties than just the worker. Other workers, customers, clients, the machinery, and even the product are at risk as well. The damage in these circumstances is astronomical for everyone involved. But these aren't the only reasons why mental health…


logistics

Examining the Feedback Trends: A Look at Logistics

A few months back, before the COVID-19 pandemic, we began a series of blogs honing in on the most common topics of feedback among drivers. While the effects of the pandemic are far from over, now seems like a good time to return to the trends and examine the most common source of feedback — logistics. The reason it feels pertinent right now is that even as feedback has evolved and taken new shapes during the pandemic, logistics has remained a topic of concern for drivers across the board. What…


driver feedback

Webinar Q&A: The Latest Priorities in Driver Feedback

Since February, when WorkHound added a new category of driver feedback, our team of experts has been staying on top of driver priorities during COVID-19. This has resulted in regular reporting of this data and on May 13, WorkHound hosted a driver feedback webinar to discuss the first two months of results. WorkHound’s CEO, Max Farrell, hosted Nick Wakefield, VP of Human Resources, Driver Recruiting & Retention at USA Truck, and Charles Stallings, Jr., aka the Turntable Trucker, who Farrell…


technology

How Technology is Helping Carriers Navigate Change

Everything is changing. As the world is different now than it was two months ago, WorkHound and the carriers we work with are looking ahead to understand how the trucking industry will continue to change. We've invited trucking industry innovators to share how they're tackling these uncertain times head-on and how technology is helping in the time of transition. Today we’re sharing just a few of the top insights:  Lisa Mason, VP of Safety & HR at Melton Truck Lines: “During this pandemic,…


April 2020: An Analysis of Driver Feedback about COVID-19

Throughout April, WorkHound received 3,297 comments from professional truck drivers. 750 of these comments explicitly referenced Coronavirus, representing nearly 23% of all comments. This is an increase of almost 9% compared to March data, while total comment volume remained stable.  Compared to the first half of April, the percentage of comments about COVID-19 between April 16-30 was down almost 10 percent. This segment was still significant, though, representing nearly 18% of total comments…


Trucking Company Changes in the Face of COVID-19

It’s safe to say that “COVID-19,” “the coronavirus,” “social distancing,” and “PPE” are phrases we’ve heard frequently in the last three months. That’s true for essential workers as well — they’re taking in a ton of information and are looking to leaders to alleviate their concerns about their well-being and the future.  Because of the nature of their work, these fears and concerns have been magnified for drivers. Back in February, we first began hearing from truck drivers with concerns related…


The April 1-15 Edition of Driver Feedback about COVID-19

This information is being shared in a continued effort to provide information about driver feedback. Our team of experts has dissected this analysis from WorkHound driver communications. Professional truck drivers share open-ended feedback weekly, and often, feedback reflects curiosity or confusion about the impact of global or industry news. Drivers began commenting about COVID-19 in February of 2020. At the beginning of March, less than 1% of all comments submitted to the platform were…