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Family Culture — Why This Matters to Your Business

Family Culture. It’s a concept loaded with meaning and tied tightly to our emotions. We usually use it to reference those we are related to by blood, but "family" is also defined as “a group of people united by a common affiliation.” Under that definition, you could even consider your team of employees a family of sorts. Which brings us to a bigger-picture item — are you building a family-focused culture in your business? These days the term “family culture” is referenced fairly often, but what…


WorkHound CEO to Speak on Employee Relations

WorkHound CEO, Max Farrell, will speak at the 2019 NATERA Conference next week in Alexandria, VA. This is an annual conference for the North American Transportation Employee Relations Association. Farrell is an active supporter of conference initiatives as a Co-Founder of WorkHound, an anonymous employee engagement tool focused on dispersed workers in frontline industries experiencing high turnover and a critical shortage of workers. For more information about the event or organization…


The Truck Driver's Daughter

When my school had Career Day, my dad was the hero and for me, he still is. My dad is a retired OTR truck driver for 40 years. He just retired this year, so it’s only fitting that when he exited trucking, my career stepped in. My name is Melissa Harrison and I’m a Customer Success Manager at WorkHound. I speak with customers on a regular basis to advocate for the anonymous feedback their drivers have submitted. Professionally, I’m well-equipped for this role, having earned a B.S. in Industrial…


How WorkHound Can Help You Streamline Communications

It’s pretty common to have a business with a large number of employees but a small number of people managing and facilitating those employees from the front office. And that balance brings a unique set of challenges, especially when it comes to formulating internal communications. But the good news is, those are challenges that WorkHound can help you overcome. The Challenge: A Lean Front Office Team If your business operates with a small front office team, you are far from alone. In fact, many…


Top 2019 Driver Appreciation Week Strategies from GATS

The Great American Trucking Show is an interactive public convention of trucking professionals, held in Dallas, TX annually in August. Its purpose is to create an energizing environment entirely focused on the improvement of the trucking industry. The WorkHound team attends annually to meet with industry experts to stay on top of trends. While much of the focus of the convention is on recruiting, WorkHound dug into the proactive approach to understand how experts are shifting focus to…


Role Playing: Why Assigning Roles at Work is Essential

While Abbott & Costello coined the phrase “Who’s on first, what’s on second?” in their famous baseball-themed skit, nowhere is this question more relevant than in the workplace. We’ve probably all been in a job at some point in our careers where roles and expectations weren’t clearly defined. The result is often chaos — some people doing too much (and feeling overwhelmed), some people are doing too little, and lots of people stepping on each other’s toes. Defining roles and clearly…


Why Letting Go of Status Quo is Essential in the Workplace

It’s safe to say that in today’s workforce as a whole, things are changing. Benefits and job requirements that were once desirable to employees are becoming less so, while new priorities are taking shape. So, how can your business adapt? Part of carving out a unique footprint as an employer today is understanding what potential employees and team members truly want — and what they don’t. What we’re largely seeing is a shift in wants and needs, largely driven by a different set of priorities in…


WorkHound's Guide to Company Values

As a continuously evolving company, our work begins with a clear expectation about how we approach work with one another as collaborators, which ultimately impacts how we view our work with customers. We’re in the business of retention, so it’s important that we practice what we preach.  More than 20,000 workers across the country regularly share feedback to help WorkHound get to the bottom of what workers want. Those insights have helped us develop our own company values, and ultimately,…


What to Know About Pet Policies in Trucking

“Happiness is coming home and knowing your dog is there to greet you.” We aren’t sure who coined that quote, but for many of us, coming home at the end of the day to a pet is one of our greatest joys. So, imagine if for many days of the year “home” was in a truck. Wouldn’t you want your pet along for the ride? That’s the case for many truck drivers these days, who are looking for trucking companies that allow pets onboard their vehicles. It might seem fluffy, but it’s become a much sought-after…


Sustainability: More Than Just an Environmental Catchphrase

These days the word “sustainability” is thrown around a good bit. You hear it most often in reference to the environment and things like recycling and green living. But there’s something to be said for sustainability in the workforce, too. “Sustainability can be viewed as a triangle. There are three sides and they support one another — environmental, social, and economic,” says Katie Love, Customer Success Manager at WorkHound. “Where social and economic stability meet is the idea that when…