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Recapping What the Drivers Said in 2017

In early December 2017 the WorkHound founders presented a recap of trends found in WorkHound feedback over the course of the year. The presentation included the discovery of the top four themes of feedback on WorkHound in 2017: people, equipment, logistics, and pay. You can download the presentation here.   Several media outlets provided continued analysis of the report: Takeaways from Stifel’s investment team: Stifel - WorkHound: Call Recap Transcript from the conference call between…


Stifel Call with WorkHound: "What the Drivers Said in 2017"

Stifel is hosting the WorkHound founders on a conference call to discuss 2017 driver trends discovered through feedback on the WorkHound platform. Call Details: Monday December 4th, 2017 at 11am ET. Call in line: (888) 267-2848 (Domestic) Passcode: 647236 Grab the presentation here:  WorkHound - Stifel Presentation


busy season

Busy Season Is Coming: Improve Driver Retention Through The Rush

Busy Season Is Coming The busy season is coming. Your trucking company is probably already working on recruiting the extra drivers that will be needed as the holiday season approaches. But once those drivers are on board, what is your company doing to make sure they stay as long as they are needed? Can your fleet be confident that it will be able to handle the extra volume right through the busy season? The last quarter of the year can be an exceptionally stressful time for carriers. A few…


The "7 Strike Rule" To Improve Driver Retention

Driver turnover, even with some recent improvements, is well over 90% nationwide. And unfortunately, the problem is expected to grow next year. For trucking companies this means the bearing the expense of recruiting new drivers, and potentially even losing money on empty trucks sitting against the fence. If you work in driver recruiting or retention, you could be forgiven for feeling that drivers can be a bit fickle when it comes to switching jobs. It’s tough to watch drivers you worked so…


Debating Reactive vs. Proactive Driver Retention Strategies

If you worry about recruiting and retaining new drivers for a living, you don’t need to be told that driver turnover is a nightmare for fleets. Most fleets are in a constant struggle to recruit and onboard drivers faster than they turn over. A Vicious Cycle This can create a vicious cycle for fleets in which the need to recruit drivers faster takes the focus away from retention, which only creates more turnover and a more urgent need to recruit more drivers. Fleets around the country are…


Engaging Expedited Drivers: 4 Key Things to Know

Summary Expedited drivers are a different breed of trucker. To keep them on your team, you need to look at their individual needs in a different light.   If you need it—and you need it now—you need expedited trucking. While a regular carrier can take a load from point A to point B, it’s an expedited trucker’s job to get that load there pronto. They’re like the “9-1-1” of the trucking industry. They’re the folks you call on when your manufacturing line has shut down when you need a specific…


The International Approach to The Driver Shortage

Summary The trucking driver shortage isn’t a uniquely American issue. Here’s what two other countries are doing to address the driver shortage. We tend to think of trucking as distinctly American—right up there with apple pie. The trucker has been intertwined with American culture since there was trucking. While the U.S. is undeniably a global economic powerhouse, it’s not the only one in the world. 23% of all European cargo is delivered via truck (compared to air cargo, which is just 9%), and…


Payroll: A Key Component of an Effective Driver Retention Strategy

Summary: Not only does a great payroll manager control finances, they can play an important role in the war against turnover.   If you’ve dived into the deep end of driver retention—or even if you’ve just stuck your toe in the shallow end—you’ve probably come to the realization that it’s tricky business. People are hard to put a fine point on. What motivates one person might not motivate someone else. But there’s a common thread that motivates nearly everyone: money. You can try different…


Why Celebrating Small Wins Can Mean More Than Hitting Big Milestones

Summary It’s not just the big victories that are meaningful for your drivers. It’s the little ones, too. And remembering that important fact is crucial to maximizing driver retention. The tomatoes in your garden don’t form overnight. They start out small, build over a number of days, then ripen. Trees don’t start out as mammoth structures. Every day, they get a little bit bigger, from sprout to branch adult tree—and beyond. In many areas of nature, and in life, we make gradual process to get…


Avoiding Bad Apples: How Culture Fit and Feedback Work Together

The old idiom ”one bad apple spoils the bunch” isn’t just an allegory. For companies like yours, it’s entirely true. Even one negative driver can bring down the morale of the whole team. Rumors can run rampant, resentment gets spread around and an overall feeling of malice hangs in the air. The result, ultimately, can be turnover. And not just for the original driver with the less-than-optimistic attitude. It’s OK to have a bad day out on the road. (Who hasn’t?) But it’s another situation to…