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Why is There a Truck Driver Shortage?
There are a lot of reasons for the driver shortage. Some of it is generational and much of it has to do with unfavorable working conditions for drivers. In this post, we’ll discuss why the driver shortage is happening and what trucking companies can do about it. 3 Major Causes Of The Shortage 1. High Driver Turnover With a 92% driver turnover rate for large truckload carriers, trucking continues to see excessive shifts of drivers from company to company and from trucking to other industries.…
What You Need to Know About Driver Turnover
Trucking companies can learn a lot from driver turnover. It plays a significant role in the driver recruiting process. The data collected about your annual driver turnover can help you determine exactly what type of driver you are interested in hiring. It can also help you step back and analyze what parts of your company you should improve to retain drivers longer. The Trouble with Driver Recruitment Recruiting drivers to work for a trucking company may not seem like a difficult task. Truck…
What Your Drivers Aren’t Telling You
These days, there’s a lot of talk about “work culture” and how to retain your best employees, especially when there aren’t enough drivers available to fill your open lanes. At the root of a solid work culture that benefits both employers and employees is one key factor: communication. So, do you know exactly what your drivers aren't telling you about your company? If you’re not using some type of feedback program that encourages honesty, odds are that you don’t know your drivers as well as you…
Perspective: Value Feedback to Aid Driver Retention
The following piece was written by WorkHound Co-Founder and CEO, Max Farrell and has been published by Transport Topics in the December 21, 2020 print edition. In a year where so much has changed, 2020 has shown some small glimmers of hope regarding driver turnover. According to American Trucking Associations, driver turnover hit a low of about 82% when freight slowed, but that’s still tough for business when the cost to replace a driver averages between $5,000-$8,000. Companies leading in…
What Drivers Are Saying About Uniforms
It’s a question we get every so often from trucking companies: “What do drivers think about uniforms?” But while looking for an answer might be on the minds of company execs, it’s interesting to note that in many cases, it’s not a hot topic for drivers, unless it specifically is, say, in times of extreme summer heat. While uniforms would fall into the category of “equipment,” drivers have different priorities. They’re much more interested in ensuring their truck and its equipment work…
Why WorkHound Chose Text Messaging
When WorkHound was just an idea, we thought through a variety of ways to ask for driver feedback. So, today we're sharing how and why WorkHound chose text messaging as a feedback platform. In today’s world, most of us communicate via text message, and that’s especially true when we’re traveling. It’s almost always easier to reply quickly to a text, rather than taking time to make a phone call or to answer one. It’s only natural, then, that it would be easiest for truck drivers to provide…
Visit WorkHound at TCA Annual Convention in Kissimmee
Visit WorkHound at TCA. Get a firsthand look at how WorkHound will improve your retention strategy at this year’s Annual TCA Convention from March 1-3, 2020 at the Gaylord Palms Resort & Convention Center. WorkHound is a real-time feedback platform that retains drivers before they call it quits. Learn about how it works and how it will positively impact your bottom line by visiting Booth #411 at TCA’s Annual Convention. Want to jump to the front of the line? Schedule a free consultation…
Praise: A New Theme
An exciting result of the 2019 feedback trend analysis was the creation of a new comment theme. Historically, WorkHound comments have been categorized within 12 themes. As a discovery within the trends across thousands of comments, our researchers could see a common trendline across positive comments. These comments are different from other comments in some interesting ways. Positive comments tend to be more about the general work experience. These comments are about the work as a whole, rather…
Q&A: 2019 Annual Driver Feedback Trends Report
Each year WorkHound releases a collection of trends from our annual review of driver feedback. With the driver shortage topping 30,000+ drivers and industry-wide turnover averaging 95-120%, we’re excited to see in our research that WorkHound is making an impact in retention. Turnover is a hot topic, which means turnout for the annual conference call offered great questions. Today we’re answering those questions from call attendees: Q: What was the biggest change in driver feedback last year? A:…
Drivers Have Some Thoughts about Safety Training
There’s a common misunderstanding from motor carriers about truck driver safety training. In reality, drivers want training, but historically, the delivery is all wrong. Traditionally, safety training has been presented in orientation and then not again until insurance says so, or as a form of punishment. Of course, with that kind of cadence, it’s no wonder drivers have so much to say about safety training. “Carriers must recognize that training should be proactive and ongoing,” said Mark…