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Get Specific: Broadcast Messages That Work
In jobs that keep workers constantly on the move, trying to discuss high-stakes topics with long-distance managers can be intimidating. Feedback about benefits, pay, and even unclear company policies carry a great deal of weight — especially when employees worry their interests will be dismissed. But for managers, effectively responding to these types of concerns is another challenge entirely. Do you tackle controversial topics head-on at the risk of inflaming the sensitivities of your…
Via Startup Nation - 5 Reasons Why It’s Imperative to Immerse Yourself Into Your Target Industry
WorkHound CEO, Max Farrell, shared the reasons why an immersive experience was important for WorkHound to tackle target industries. For Farrell that meant going where the rubber meets the road and for research, he joined truck drivers by sleeping in truck cabs, eating road food, and showering at truck stops. Max on the road with Turntable Trucker When it came time to pitch WorkHound to key decision makers, Farrell and his team not only brought a bold vision for tackling critical…
Beyond the open-door policy
An open-door communication policy can help encourage an open and collaborative work environment. The underlying idea is sound: It signals to employees that you are serious about breaking down communication barriers and want to hear about the issues affecting their productivity or overall comfort in the workplace. However, there are some issues to consider. Issue #1: Fear and Vulnerability An open-door policy assumes that employees are willing to talk with you about an issue that may…
Visit WorkHound at TCA's Annual Convention in Las Vegas
WorkHound is a real-time, anonymous driver feedback platform used to improve driver retention by catching real-time issues before drivers call it quits. Get a firsthand look at how WorkHound will streamline your retention strategy at the premier networking and education event of the trucking industry from March 10-13, 2019 at the Wynn Las Vegas Resort in Las Vegas, NV. Learn about how it works and how it will impact your retention efforts by visiting Booth #432 at TCA's Annual……
Broadcasts: How to respond to employee feedback
WorkHound helps companies keep tabs on remote employees' most pressing concerns, but it's important that managers are able to respond to workers about actions that are being taken because of feedback. That's why we work with clients to create weekly broadcast messages to send to their workforce about issues that have been raised and the steps that are being taken to address them, improving communications between managers in a central office and employees in the field. Broadcasts are a…
WorkHound client ACT named a top 20 carrier
It's been a good year for American Central Transport so far. The Kansas City company was recognized in January by the Truckload Carriers Association as one of the Best Fleets to Drive For® in the U.S. It's the second year in a row ACT has emerged from the association's rigorous review with that distinction. ACT has also seen its turnover rate fall precipitously in the past 12 months. Company leadership believes that the recent award and decline in turnover have…
How to be ready for employee feedback
Most business owners and managers want more employee engagement, but they don't always know the best way to reach that goal. In 2013, Harvard Business Review surveyed 550 executives about the impact of employee engagement on business performance. The study found that 71 percent of respondents rank it as very important to success, yet many had not found good ways to accomplish it. Employee feedback programs have a solid track record of closing this gap. Anonymous feedback helps develop…
Maximizing recruiting and referrals with positive feedback
Companies that start using WorkHound initially expect to only see negative anonymous feedback from workers — and while our data shows that more than 70 percent of employee feedback is negative (and negative feedback is the road map to help make big changes - check out our 2018 trends), that statistic alone doesn't tell the whole story. When handled appropriately, even negative feedback can be used to create positive outcomes. We’ve found that positive feedback comes in small, frequent…
Recapping 2018 Driver Feedback Trends
2018 was a monumental year for driver feedback, and WorkHound will be reporting on trends with Stifel Capital Markets this Friday, January 11, at 11 a.m. EST. Join WorkHound and Stifel Capital Markets on a conference call hosted by Global Transportation & Logistics Analyst David Ross featuring Max Farrell, CEO and Co-founder of WorkHound and Andrew Kirpalani, CTO and Co-founder of WorkHound, to discuss 2018 trends about how thousands of drivers feel about work. WorkHound, a real-time…
Storey Trucking: Anonymous feedback raises voice of female employees in company decisions
Twenty-three percent of Storey Trucking's drivers are women. That figure is significantly higher than the national average. Across the country, 6 percent of truck drivers were female in 2017, according to the U.S. Bureau of Labor Statistics. Most of the Alabama-based company's female drivers work in teams with their spouses or significant others. The workload was shared, but the lines of communication with management were not. "Historically, the male team driver would be the primary…