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Recapping 2018 Driver Feedback Trends

2018 was a monumental year for driver feedback, and WorkHound will be reporting on trends with Stifel Capital Markets this Friday, January 11, at 11 a.m. EST. Join WorkHound and Stifel Capital Markets on a conference call hosted by Global Transportation & Logistics Analyst David Ross featuring Max Farrell, CEO and Co-founder of WorkHound and Andrew Kirpalani, CTO and Co-founder of WorkHound, to discuss 2018 trends about how thousands of drivers feel about work. WorkHound, a real-time…


Anonymous feedback raises voice of female employees in company decisions

Twenty-three percent of Storey Trucking's drivers are women. That figure is significantly higher than the national average. Across the country, 6 percent of truck drivers were female in 2017, according to the U.S. Bureau of Labor Statistics. Most of the Alabama-based company's female drivers work in teams with their spouses or significant others. The workload was shared, but the lines of communication with management were not. "Historically, the male team driver would be the primary…


3 benefits of anonymous employee feedback

Your employees are your company's eyes and ears. They see challenges and opportunities firsthand. As a business owner or manager, you want to gain insights from their observations and make data-driven decisions that improve operations and build your business. Unfortunately, learning from your employees can be challenging. There are numerous, often understandable reasons for this. Employees might fear retribution for negative feedback. Maybe an employee is concerned he or she will gain a…


Measuring Worker Retention ROI with WorkHound

When we speak with companies around the country, we always get asked the same question: “How does WorkHound measure success?” Today WorkHound released the most powerful metric to date. We're very excited to deliver "Workers Retained 30 Days After Reveal." This metric shows your successful retention opportunities via WorkHound. Here's how it works: After a worker leaves an anonymous comment, you can request that the worker reveal their identity for a one-on-one conversation. This is an…


J&M: New Leadership Takes Fleet Pulse With WorkHound Data

When new leaders joined J&M Tank Lines, they knew they needed an efficient way to understand the pulse of the company. J&M, a family-owned trucking company based in Birmingham, Ala., had already been using WorkHound to track drivers' issues and concerns prior to Eric Hanson's arrival. Hanson turned to insights from WorkHound to assess drivers' needs. "We knew we needed to improve listening to the driver’s voice, and that began with providing our drivers a tool we can use to do so,"…


Pegasus Transportation: Management Uses Driver Feedback To Maintain Personal Touch

CRST Pegasus Transportation has fared better than its competitors when it comes to driver retention, but a dip in early 2018 led the small company to look for ways to maximize potential business opportunities. "Freight is plentiful, and we are missing opportunities every single day due to a lack of available capacity," said Chad Bruek, Vice President and General Manager. "We’re having a good year, but it could have been record-breaking if it weren’t for our open trucks and the challenging…


WorkHound Featured in Forbes as Solution for Truck Driver Churn

WorkHound has been featured by Forbes in the article, “Truckers Find A Voice -- Yet Another By-Product Of Full Employment.” The article covers how job openings have surpassed the number of unemployed for the first time in U.S. history. With the labor shortage, companies are struggling to find workers. Especially in the trucking industry which has suffered from heavy churn and poor working conditions. These conditions have proved ideal for WorkHound to become the go-to solution for collecting…


The Top 5 Reasons to Invest in Truck Driver Retention in 2018

The boom times in transportation and logistics are giving many companies a boost to the wallet. Where should trucking and freight companies invest this added cash in 2018? The smart money is on one place - truck driver retention. The Top 5 Reasons to Invest in Truck Driver Retention in 2018 Below is a list of the top 5 reasons to invest in truck driver retention in 2018, complete with industry statistics and insights to back them up. #1. Driver Retention is a Growing Competitive Advantage…


Listen, Act, Respond: Three Steps to Improving Driver Retention

We’re all reading the same things: driver shortages, driver turnover, a fire-hot freight market, etc. Now more than ever, trucking executives are wanting to take advantage of the business opportunities provided by the industry. But there’s a roadblock: it’s tough to find and keep truck drivers. For too long trucking companies have focused strictly on recruiting. But with recruiting metrics favoring the advertiser and not the trucking company, driver retention is being revisited. Why? Because…


5 Driver Retention Ideas From MATS 2018

The Mid-America Truck Show (MATS) is the largest show in North America. This is where you can learn about the latest trucking industry products. Our WorkHound team interviewed experts from 35+ trucking companies to learn more about innovative driver retention ideas. Here are the best approaches companies are taking to increase driver retention rates. As you can guess, there’s no quick fix to driver retention and recruiting isn’t complete once a driver is hired. That’s why it’s important to…