WorkHound

annual surveys are dead

Is the Annual Survey Dead?

While it’s true that there are better solutions for gaining employee feedback, annual surveys are not entirely dead. No matter what industry you’re working in, odds are that you’ve filled out at least one annual survey. They’re a ubiquitous part of many workplace cultures, and most businesses start there when it comes to gathering feedback from employees. But is an annual survey the best way to get feedback?  In most circumstances, the answer is “no,” at least not without a companion tool for…


q3 product updates

Q3 2020 // Product Release Recap - Full Text Search

Product feature updates are continuing to pick up speed for WorkHound customers, prospects, and internal users to provide faster and more effective service. The primary focus of WorkHound is to raise the voice of the dispersed workforce. Our goal is to collect and deliver worker feedback in a way that helps companies quickly take action. Updates in Q3 further accomplish that vision. Q3 product feature updates expanded on big changes in Q1 & Q2 of 2020, like the new activity page, the…


How to Turn Every Hire into a “Quality Hire”

In any type of business, you’ll often hear the words “quality hire” thrown around while referencing employees. That’s definitely the case within the trucking industry — and not always in a good way. “There’s a notion in trucking that there are high-quality workers to hire and then there are workers who aren’t worth the time or investment,” says Katherine Vanderford, Director of Customer Success at WorkHound. “Companies will hire employees and then not invest in them because they’re convinced…


learned

Pulse-Check: What We’ve Learned in 6 Months

A sudden shift to a remote workforce happened overnight in the middle of March 2020 due to COVID-19. Now 6 months later, we're finally in the predicted "new normal" and we're talking about what we've learned. This abrupt change caused ripple effects across multiple industries and work disciplines, affecting the essential workers who maintained work as usual. Whether behind the wheel of a truck, serving patients across the multiple areas of the healthcare industry, or working on the…


hr employee feedback

What Should HR Do with Worker Feedback?

Implementing a successful worker feedback program is about more than simply soliciting employee commentary. It's also about instilling confidence in workers that you truly want to know the good, the bad, and the ugly. Afterall, only 13% of workers actually feel like their company values their opinion. Feedback is a cycle — you take the first step by offering your employees the opportunity to share their wants and needs with your business. But what do you do with the feedback once you have it?…


remote work

5 Tips for Successfully Managing Remote Workers

Just a few months ago, managing remote workers wasn't as common as it is now. Most of our waking hours were away from home in the workplace. Enter COVID-19 and the workplace dynamic changed dramatically, with many more people now working from home or another remote location. What’s interesting, though, is that remote work was already on the rise before the pandemic. According to Global Workplace Analytics, 4.7 million American employees worked from home at least half of each week, pre-pandemic.…


culture of trust

A Culture of Trust: Learn How to Build One

Culture of trust was the latest hot topic on our monthly webinar, reflecting on what we’ve learned over the past 6 months and how leaders can rethink the future of work. As they say: The show must go on. It can be easy to get caught up in analysis paralysis while navigating what to do next, but we know that the companies that will come out ahead on the other side of 2020 are the ones exercising calm, instilling confidence in high performers, and showing a willingness to adapt. Both employees…


Open-Door Policy Shuts Out Progress

Implementing an open-door policy sounds like such a good and positive shift in company culture. After all, the intent is that employees are free to share their concerns and needs whenever they want.  But when it comes to the reality of open-door policies, we’ve found they tend to be better in theory than in practice. In fact, open-door policies for feedback can actually be a hindrance for both employees and their employers. Let’s examine three main pitfalls of the open-door policy: It puts…


Why Building the Right Team Matters

When you’re operating in an industry where jobs are more abundant than workers, losing talent to a competitor is an ongoing risk. It can be hard to know when an employee is planning to jump ship, and it can be even more challenging to bounce back when several of them choose to leave at once. But even in competitive labor markets, high employee turnover doesn’t have to be a given. For companies that want to keep talent, few resources are more valuable than honest feedback from workers, even…


safety isn't just a data point

CCJ Commentary: Safety not just a data point; it’s a feeling

The following blog was written by WorkHound CEO, Max Farrell, and published recently on CCJ.com in CCJ Commentary.  In the trucking industry as a whole, data is the focus. Telematics can tell us where our trucks are, how fast they’re going, whether or not a driver is wearing a seatbelt, and so much more. Because of the ways in which this information can be utilized — to minimize the possibility of accidents, to earn a better overall reputation, and to lower skyrocketing insurance rates, to name…