WorkHound

drivers workhound

Do Drivers Really Want to Use WorkHound?

When you’re considering a feedback program like WorkHound, it’s only natural to wonder whether it’s a tool that your drivers will actually want to use. After all, that’s a key part of making buying decisions about services and programs for your business. You need to know the value of the product. This is a question we come across frequently — and it’s also one we can answer definitively. The answer is YES! Drivers who have access to WorkHound use it, and drivers within the industry who know…


How the Driver Shortage

How the Driver Shortage Affects Consumers & How Companies Can Limit the Impact

If you’ve turned on the news recently or picked up a newspaper, you’ve probably heard about the shortage of truck drivers. Why is it big news these days? Well, most specifically, you probably heard about the truck driver shortage in conjunction with the recent ransomware attack on and shutdown of the Colonial Pipeline. Most of us only had a peripheral knowledge of this pipeline prior to the shutdown, but it’s responsible for carrying 100 million gallons of gasoline, diesel, and jet fuel per day…


truck driver turnover rate

Why You Should Know Your Truck Driver Turnover Rate

Managing a situation starts with defining it. High truck driver turnover rate and a low retention rate have been consistent problems for trucking companies in North America for years. Large truckload carriers had a driver turnover rate of 92% in Q3 of 2020 according to American Trucking Associations data. It was 74% for drivers with smaller carriers. In 2018, when the big carrier turnover rate was as high as 94%, the average cost of losing and hiring a driver was $11,500 per position.  Some…


improve retention

How to Improve Retention

There isn't a one-size-fits-all approach to improving retention. While driver pay is very important, communication is the key to developing a company-specific strategy to retain your drivers. Here are some ways you can use effective communication to improve retention.  Create open feedback channels Not all drivers may be keen to talk to managers on important issues. Creating and maintaining open feedback channels is the first step to improving communication within your company.  Some simple…


simple solution

WorkHound: A Simple and Effective Solution

One of our mantras in decision-making at WorkHound is “speed, simplicity, and focus,” and the result of this vision means quick, effective work and the permission to cut to the chase. Our goal is to encourage customers to do the same. This starts with our product. WorkHound was established as a way to help trucking companies solve complex problems, we help companies break down those complex issues into something manageable by capturing actionable driver feedback. It’s that simple. Feedback…


TransLand

Heroes of the Hound: TransLand - David McCormack

WorkHound Customer Q&A: TransLand, David McCormack - Director of Operations In the past year, in the midst of the COVID-19 pandemic, the trucking industry has seen tremendous challenges — and shown incredible resiliency as the world has learned that drivers are essential. And communicating effectively with them is even more essential. For TransLand, a premier transportation company based in Strafford, Missouri, this is a lesson the company has long known but that became even more important…


retention resolution

Wrapping Up 2020 & Our Retention Resolution for 2021

Max Farrell, Co-Founder and CEO If there’s one thing that held true in this year of uncertainty, it’s that frontline workforces innovated, adapted, and persevered.  We paid close attention to trucking, where most of our customers operate. At the beginning of the pandemic, there were signs of a recession. Historically, when the economy is headed into a downturn, trucking is one of the first industries affected. But in this particular year, trucking shined as an essential service, and the entire…


annual surveys are dead

Is the Annual Survey Dead?

While it’s true that there are better solutions for gaining employee feedback, annual surveys are not entirely dead. No matter what industry you’re working in, odds are that you’ve filled out at least one annual survey. They’re a ubiquitous part of many workplace cultures, and most businesses start there when it comes to gathering feedback from employees. But is an annual survey the best way to get feedback?  In most circumstances, the answer is “no,” at least not without a companion tool for…


q3 product updates

Q3 2020 // Product Release Recap - Full Text Search

Product feature updates are continuing to pick up speed for WorkHound customers, prospects, and internal users to provide faster and more effective service. The primary focus of WorkHound is to raise the voice of the dispersed workforce. Our goal is to collect and deliver worker feedback in a way that helps companies quickly take action. Updates in Q3 further accomplish that vision. Q3 product feature updates expanded on big changes in Q1 & Q2 of 2020, like the new activity page, the…


How to Turn Every Hire into a “Quality Hire”

In any type of business, you’ll often hear the words “quality hire” thrown around while referencing employees. That’s definitely the case within the trucking industry — and not always in a good way. “There’s a notion in trucking that there are high-quality workers to hire and then there are workers who aren’t worth the time or investment,” says Katherine Vanderford, Director of Customer Success at WorkHound. “Companies will hire employees and then not invest in them because they’re convinced…