WorkHound

what we've learned

Pulse-Check: What We’ve Learned in 6 Months

A sudden shift to a remote workforce happened overnight in the middle of March 2020 due to COVID-19. Now 6 months later, we're finally in the predicted "new normal." This abrupt change caused ripple effects across multiple industries and work disciplines, affecting the essential workers who maintained work as usual. Whether behind the wheel of a truck, serving patients across the multiple areas of the healthcare industry, or working on the manufacturing floor, work looks similar, but…


hr employee feedback

What Should HR Do with Worker Feedback?

Implementing a successful worker feedback program is about more than simply soliciting employee commentary. It's also about instilling confidence in workers that you truly want to know the good, the bad, and the ugly. Afterall, only 13% of workers actually feel like their company values their opinion. Feedback is a cycle — you take the first step by offering your employees the opportunity to share their wants and needs with your business. But what do you do with the feedback once you have it?…


remote work

5 Tips for Successfully Managing Remote Workers

Just a few months ago, managing remote workers wasn't as common as it is now. Most of our waking hours were away from home in the workplace. Enter COVID-19 and the workplace dynamic changed dramatically, with many more people now working from home or another remote location. What’s interesting, though, is that remote work was already on the rise before the pandemic. According to Global Workplace Analytics, 4.7 million American employees worked from home at least half of each week, pre-pandemic.…


culture of trust

A Culture of Trust: Learn How to Build One

Culture of trust was the latest hot topic on our monthly webinar, reflecting on what we’ve learned over the past 6 months and how leaders can rethink the future of work. As they say: The show must go on. It can be easy to get caught up in analysis paralysis while navigating what to do next, but we know that the companies that will come out ahead on the other side of 2020 are the ones exercising calm, instilling confidence in high performers, and showing a willingness to adapt. Both employees…


Open-Door Policy Shuts Out Progress

Implementing an open-door policy sounds like such a good and positive shift in company culture. After all, the intent is that employees are free to share their concerns and needs whenever they want.  But when it comes to the reality of open-door policies, we’ve found they tend to be better in theory than in practice. In fact, open-door policies for feedback can actually be a hindrance for both employees and their employers. Let’s examine three main pitfalls of the open-door policy: It puts…


Why Building the Right Team Matters

When you’re operating in an industry where jobs are more abundant than workers, losing talent to a competitor is an ongoing risk. It can be hard to know when an employee is planning to jump ship, and it can be even more challenging to bounce back when several of them choose to leave at once. But even in competitive labor markets, high employee turnover doesn’t have to be a given. For companies that want to keep talent, few resources are more valuable than honest feedback from workers, even…


safety isn't just a data point

CCJ Commentary: Safety not just a data point; it’s a feeling

The following blog was written by WorkHound CEO, Max Farrell, and published recently on CCJ.com in CCJ Commentary.  In the trucking industry as a whole, data is the focus. Telematics can tell us where our trucks are, how fast they’re going, whether or not a driver is wearing a seatbelt, and so much more. Because of the ways in which this information can be utilized — to minimize the possibility of accidents, to earn a better overall reputation, and to lower skyrocketing insurance rates, to name…


Q2 Product Recap

Q2 2020 // Product Release Recap

As the WorkHound team entered lockdown with the rest of the world, the product team checked off some pretty important updates for the customer experience and we'll dive into those changes in this product release recap. Q2 product feature updates expanded on big updates in Q1, like the new activity page as well as the addition of the new themes “praise” and “covid” to help customers stay on top of positive feedback and feedback related to the impact of the global pandemic. Q1 also brought on…


Equipment feedback

Examining Driver Feedback Trends: A Look at Equipment

Earlier this year, we unveiled a report about driver feedback trends from professional drivers across the board during 2019. It provided an insightful look at what drivers need and want. But 2020, of course, has brought many changes. The COVID-19 pandemic, an unsteady economy, and shortages of many essential items have had a significant impact on everyday life and work for truck drivers. In many cases, that’s changed their focus — and their feedback now is a bit more targeted and specific to…


change

Are Trucking Industry Changes Here for the Long Haul?

Everything is changing. It's an important question: ARE trucking industry changes here for the long haul? As the world is different now than it was three months ago, we're looking ahead to understand how the trucking industry will continue to change. WorkHound invited trucking industry innovators to share how they're tackling these uncertain times head-on. Today we’re sharing the answers to some of the top questions from the webinar. To watch the full webinar click here. It’s a broad…