Trucking

How WorkHound Serves Your Industry

WorkHound works with leaders in the trucking industry that are experiencing challenges communicating with their frontline. When an open door isn’t possible, these companies have used daily driver feedback to address uncertainty and improve their retention by 30%.

WorkHound gathers real-time communications from more than 30,000 drivers across the country. In the past year, our customers have retained more than 8,000 drivers by being proactive.

Continuous driver feedback helps you simplify communication, address uncertainty, and retain your workforce.

We’re past the point of assumptions. You’re ready to take action to improve your drivers’ day-to-day, and it’s time to ask where to start.

We’re here to help.

How It Works

  • Your drivers will receive a text message on their mobile phone weekly where they can provide feedback in less than 90 seconds – no app downloading required!
  • You will see all feedback in real-time with data-driven insights to address urgent issues and identify trends to improve operations
  • WorkHound will get you up-and-running in one week, and will work as your partner to ensure progress.

Success Stories

Impactful, company-wide changes for 30k+ drivers

8k+ retention opportunities in 2019

Case Studies

Customer Stories

high-quality drivers

How to Retain High-Quality Drivers

As part of a massive company-wide culture overhaul, Roadrunner Freight began prioritizing retaining high-quality drivers by asking for anonymous feedback since April 2019. Adopting the mantra within their new tagline, “SHIP IT LIKE YOU OWN IT,” has led to increased service and quality to customers.

Read More


driver feedback

Webinar Q&A: The Latest Priorities in Driver Feedback

WorkHound’s CEO, Max Farrell, hosted Nick Wakefield, VP of Human Resources, Driver Recruiting & Retention, and Charles Stallings, Jr., aka the Turntable Trucker, who Farrell rode alongside in his truck cab from Des Moines, Iowa to LA in 2015.  We’re sharing the questions and answers from real viewers of last week’s live discussion. 

Read More


technology

How Technology is Helping Carriers Navigate Change

Everything is changing. As the world is different now than it was two months ago, WorkHound and the carriers we work with are looking ahead to understand how the trucking industry will continue to change.

Read More


Read More Customer Stories

Trucking Resources

TransLand

Heroes of the Hound: TransLand – David McCormack

In the past year, in the midst of the COVID-19 pandemic, the trucking industry has seen tremendous challenges — and shown incredible resiliency as the world has learned that drivers are essential. David McCormack, Director of Operations at TransLand, recently sat down virtually with our WorkHound team to provide some perspective about the importance of meaningful feedback.

Read More


feedback program

How to Build Trust with a Feedback Program

The truth is: whether or not you open up the so-called “Pandora’s Box,” the driver feedback already exists. In other words, you can either ignore the feedback and give power to the rumor mill, or you can ask for the feedback directly and use it for good.

Read More


feedback program

Feedback Program: Can You Set it and Forget it?

There are definite benefits in providing your drivers the opportunity to offer feedback regularly, but there are even more benefits to staying engaged in the feedback process.

Read More


Trucking Archive

Discover what an engaged, motivated team of frontline workers can do for your company.

Talk with an Expert