driver turnover

feedback culture

Adjusting to the Feedback Culture: The User’s Guide You Need

Your trucking carrier has decided to take the leap in 2022, moving from soliciting feedback in biannual surveys to operating a continuous program to improve your company's feedback culture. But now what? Congratulations! You’ve taken step 1. Understanding that your drivers need a consistent mechanism for providing their insights and concerns is a key part of changing your overall culture as a business. But it’s also natural to wonder how to get it done. The good news is, following some basic…


supply chain challenges

Are National Supply Chain Challenges Affecting Driver Retention?

Everywhere you turn these days, it seems like supply chain challenges are in the news. As the country continues to emerge from the economic crisis caused by the COVID-19 pandemic, it’s plagued by infrastructure issues and shipping problems. Professional drivers are an essential cog in the shipping process, delivering essentials to homes and businesses across the country. How are they affected by these ongoing supply chain challenges? It’s an interesting question — with a somewhat complex…


Cheema Freightlines

Heroes of the Hound: Cheema Freightlines

WorkHound Customer Q&A We frequently hear success stories for companies that started with next to nothing and then grew into something significant. That’s truly the case for Cheema Freightlines, which was founded in 2006 with one truck and one trailer. In the decade and a half since, the company has become a leader in trucking on the West Coast, operating more than 320 trucks and 950 trailers. It’s no surprise that running an operation of that size — and managing a combination of company…


make truck driving a great job

The 5 Essentials That Make Truck Driving A Great Job

Today’s business world is an uncertain one— out of the fifteen most wanted jobs in the market today, eight of them didn’t even exist ten years ago. But it’s a bit different when it comes to truck drivers.  Even though there are around 3 million truck drivers in the U.S., the American Trucking Association estimated that the industry would have to hire more than 1.1 million truck drivers in the next few years. That’s a staggering number. And considering there’s a massive shortage of truck drivers…


Bay & Bay

Heroes of the Hound: Bay & Bay Transportation

WorkHound Customer Q&A When Bay & Bay Transportation teamed up with WorkHound to provide its drivers with a feedback program, they had three strategic goals in mind: The company wanted to curb turnover, promote growth, and streamline operations. It’s safe to say they’ve found success — even while navigating the challenges of the COVID-19 pandemic and associated turmoil within the trucking industry, Bay & Bay has reduced turnover and grown its driver count by an astounding 30…


5 of the Best Driver Retention Practices

In the trucking industry, driver retention is one of the biggest issues that trucking companies face, and if I can be direct, it's no surprise that a term like "best driver retention practices" has such a high search volume. According to Commercial Carrier Journal, the turnover rate for over-the-road truck drivers was an incredibly high 92%. For smaller fleets, that number was 72%. Overall driver shortage decreased slightly during the COVID-19 pandemic, but with federal relief packages and the…


truck driver retention program

Companies Who are Nailing Their Truck Driver Retention Program

A truck driver retention program is a reactive response to one of the biggest issues in the trucking industry in America - extremely high driver turnover. According to the American Trucking Associations, the turnover rate at large fleets averaged 89% while the turnover rate at smaller fleets was 77% in the first quarter of 2021. These high turnover rates are adding strain to trucking companies, from having to continually recruit and train new employees to adjust truck routes based on driver…


why truck driver shortage

Why is There a Truck Driver Shortage?

There are a lot of reasons for the driver shortage. Some of it is generational and much of it has to do with unfavorable working conditions for drivers. In this post, we’ll discuss why the driver shortage is happening and what trucking companies can do about it. 3 Major Causes Of The Shortage 1. High Driver Turnover  With a 92% driver turnover rate for large truckload carriers, trucking continues to see excessive shifts of drivers from company to company and from trucking to other industries.…


ata driver turnover

What ATA Says About Driver Turnover

Driver turnover poses an ongoing problem for trucking companies across the United States. It’s expected to continue even as signs of post-pandemic economic recovery are emerging. In March 2021, the American Truck Associations (ATA) released a quarterly employment report indicating that driver turnover among large truckload fleets remained unchanged in the fourth quarter of 2020, despite tight freight capacity and the lingering effects of COVID-19. This followed a 10% increase to 92% during the…


fort transfer truck

Fort Transfer Improves Retention with Full-Fleet Communications

Recently, Casey Lehman, Director of Recruiting and Retention at Fort Transfer, had a call with a driver who he never hears from, and lately, this seems to be an ongoing trend.  Since engaging drivers through WorkHound starting in January 2021, more drivers are getting in touch and it’s allowing the team at Fort Transfer to experience fewer surprises. According to Lehman, they haven't seen as many snap judgment “I-quit-right-now” moments. Instead, proactive communication has allowed them to get…