Blog

With all of the options for communication in 2020, how — and why — did we land on texting as the basis of our feedback platform? 

Visit WorkHound at TCA. Get a firsthand look at how WorkHound will improve your retention strategy at this year’s Annual TCA Convention from March 1-3, 2020 at the Gaylord Palms Resort & Convention Center. 

An exciting result of the 2019 feedback trend analysis was the creation of a new comment theme. Historically, WorkHound comments have been categorized within 12 themes. As a discovery within the trends across thousands of comments, our researchers could see a common trendline across positive comments. These comments are different from other comments in some interesting ways.

Each year WorkHound releases a collection of trends from our annual review of driver feedback. With the driver shortage topping 30,000+ drivers and industry-wide turnover averaging 95-120%, we’re excited to see that research shows WorkHound is making an impact in retention.

It’s a common misunderstanding from trucking companies that drivers don’t want safety training. Actually, drivers want training, you're just doing it wrong, read more from CarriersEdge...

WorkHound, a real-time driver feedback software platform, equips drivers with the ability to share anonymous feedback with the carrier they work with. WorkHound then provides tools and analytics for companies to act on the feedback.

The boom times in transportation and logistics are giving many companies a boost to the wallet. Where should trucking and freight companies invest this added cash in 2020? The smart money is in one place – truck driver retention.

As we kick off 2020, let's talk about our Retention Resolutions. It's time to resolve your worker's concerns to retain your driving force.

December serves the opportunity each year to reflect on what the past 12 months have brought us, while looking ahead at what the next year has in store. 2019 was a milestone year, for a few different reasons.