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As part of a massive company-wide culture overhaul, Roadrunner Freight began prioritizing retaining high-quality drivers by asking for anonymous feedback since April 2019. Adopting the mantra within their new tagline, “SHIP IT LIKE YOU OWN IT,” has led to increased service and quality to customers.

As the WorkHound team entered lockdown with the rest of the world, the product team checked off some pretty important updates for the customer experience and we'll dive into those changes in this product release recap.

Earlier this year, we unveiled a report about the trends we saw in feedback from truck drivers across the board during 2019. It provided an insightful look at what drivers need and want. Learn what has changed in driver feedback about equipment in 2020.

It would be ideal if we always felt welcomed to share feedback and that our opinions and thoughts would be valued and treated with respect. Sadly, that’s not the reality in most settings, and that has made many employees hesitant to share honest and transparent feedback for fear of repercussions.

Employees in every workforce have concerns and feedback related to the work they do. But when you introduce life-or-death situations into that work, that feedback becomes even more important — and listening to and acting on it is vital.

As carriers across the country deal with the effects of the global pandemic, focus has recently divided to also understand how to guide drivers to safety during nationwide protests.

Everything is changing. It's an important question: ARE trucking industry changes here for the long haul? As the world is different now than it was three months ago, we're looking ahead to understand how the trucking industry will continue to change. WorkHound invited trucking industry innovators to share how they're tackling these uncertain times head-on. Read the answers to some of the top questions from the webinar.

The risk of experiencing mental illness as an essential worker is high — leaving many workers debilitated, unsafe while operating equipment, burnt out, or with suicidal tendencies. If left untreated, mental illness can pose significant threats to more parties than just the worker.

What we’re seeing within the logistics category has changed, but the category itself remains a hot topic. Read more to take a deeper dive into what drivers have to say about the impact of logistics in their day-to-day routines, both now and overall.

WorkHound, a real-time feedback platform for frontline workforces, announced today their expansion into the healthcare sector. Founded in 2015, the software company has spent the past half-decade strengthening worker retention efforts across essential American industries like trucking. Leveraging that success, WorkHound’s healthcare entrance will initially be focused on home health and long-term care facilities (LTCF).