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The WorkHound customer and Kansas City company was recognized last month by the Truckload Carriers Association as one of the top 20 carriers in the U.S.

Companies that start using WorkHound initially expect to only see negative anonymous feedback from workers — and while our data shows that more than 70 percent of employee feedback is negative, that statistic alone doesn't tell the whole story.

“I can’t think of a better system to draw out these honest communications,” said Wiebusch. “We all need feedback. It’s a gift and one of the most important tools we have and use at Cold Carriers. We talk about the feedback constantly. It’s helped us learn and gives drivers the chance to be heard.”

In 2018, WorkHound tracked feedback from tens of thousands of professional drivers throughout the country. These drivers work at companies as small as 60 trucks all the way up to several thousand while hauling tanker, refrigerated, dry van, flatbed, and expedited freight. This feedback is the key to how organizations are streamlining driver retention efforts.

WorkHound, a real-time driver feedback software platform, equips drivers with the ability to share anonymous feedback with the carrier they work with. WorkHound then provides tools and analytics for companies to act on the feedback.

Your employees are your company's eyes and ears. They see challenges and opportunities firsthand. As a business owner or manager, you want to gain insights from their observations and make data-driven decisions that improve operations and build your business. Here are three ways anonymous employee feedback can benefit your company.

This Thanksgiving week, we’re excited to highlight a preview of the good, and there are literally truckloads beyond these messages. Each one was copied directly from the WorkHound dashboard, typos and all. (Remember, they’ve sent this feedback via mobile phone.)