Blog

Webinar Q&A: The Latest Priorities in Driver Feedback

WorkHound’s CEO, Max Farrell, hosted Nick Wakefield, VP of Human Resources, Driver Recruiting & Retention, and Charles Stallings, Jr., aka the Turntable Trucker, who Farrell rode alongside in his truck cab from Des Moines, Iowa to LA in 2015.  We’re sharing the questions and answers from real viewers of last week’s live discussion. 

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How Technology is Helping Carriers Navigate Change

Everything is changing. As the world is different now than it was two months ago, WorkHound and the carriers we work with are looking ahead to understand how the trucking industry will continue to change.

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April 2020: An Analysis of Driver Feedback about COVID-19

Throughout April, WorkHound received 3,297 comments from professional truck drivers. 750 of these comments explicitly referenced Coronavirus, representing nearly 23% of all comments. This is an increase of almost 9% compared to March data, while total comment volume remained stable.

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Trucking Company Changes in the Face of COVID-19

Drivers have shared tons of feedback about what their companies could do to alleviate their concerns and make them feel protected and valued.

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The April 1-15 Edition of Driver Feedback about COVID-19

In the first half of April, comments focused on the virus represented more than 27% of the 1,791 comments received through 4/15/20. This analysis examines those 485 units of driver feedback related to COVID-19, and is WorkHound's third analysis on this topic.

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Feedback Drives Business Strategy for Storey Trucking

At their heart, Storey Trucking is a family-owned business with over 50 years of industry success. Like many WorkHound customers, they operate with a very high level of respect and compassion for their staff and drivers, and this has resulted in decades of loyalty from many employees.

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Why Empathy at Work is Important During a Crisis

We’re living in uncertain times right now, and everything can feel unsteady, both in our personal lives and in our work. Truck drivers face an even more challenging situation — on the road and at work as essential employees.

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Updated: An Analysis of Driver Feedback about COVID-19

In a continued report about driver feedback amidst COVID-19, our team of experts has dissected this analysis from WorkHound driver communications.

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Heroes of the Hound: Barney Trucking

During these times, it’s more important than ever to strategically overcome communication barriers between drivers and their company, and Barney Trucking, based in Salina, Utah, has committed to the cause by taking action on daily anonymous feedback. 

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How the CARES Act Affects Truckers

The Coronavirus Aid, Relief, and Economic Security (CARES) Act provides financial assistance to employers and independent contractors through lending programs backed by the Small Business Administration (SBA), U.S. Treasury Department and Federal Reserve, with a goal to stabilize and stimulate the economy.

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