Blog

Negative Feedback: How to Tame Your Knee-Jerk Reactions

The way you handle negativity sets the tone for everyone around you. And if being better in conflict feels overwhelming, don’t worry — there are plenty of ways to check your perspective.

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How worker feedback is the key to recruiting

Positive feedback can provide a perspective about the conditions, policies, and benefits employees are excited about. This feedback often comes when a company fixes a situation that previously caused stress in the driver’s professional life.

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WorkHound’s Guide to Taboo Feedback from Professional Drivers

In a competitive industry like trucking where workers are in short supply, the biggest risk is to ignore the problem, even when their feedback is about something as taboo as pay, speed, or in-cab recording devices. The better move is to make a big change where it counts.

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So your company won’t change? Here’s how to fix it:

But at the end of the day, change is an inevitable part of running a successful business. That’s why we wanted to share some of the most common reasons leaders may be reluctant to change, along with tips for seeking out and encouraging change within your organization.

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Highway Mind: Correcting Course on Mental Health

Dangerous traffic. Chronic stress. Empty passenger seats. And way, way too much time to think. When you’re a driver in the trucking industry, it’s all part of the job. Over time, though, these strains can take a heavy toll on the mind.

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How to build the right team to review worker feedback

Even in competitive labor markets, high employee turnover doesn’t have to be a given. For companies that want to keep talent, few resources are more valuable than honest feedback from workers, even beyond an open door policy.

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Exit Interviews: An Autopsy

You don’t have to wait until a worker leaves to find out what went wrong. In many scenarios, engaging in honest dialogue with current employees can prevent them from leaving to begin with. You just have to listen and make the most of what you learn.

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Top 3 Retention Strategies at MATS

Experts from 35+ trucking companies shared innovative driver retention ideas with the WorkHound team, and interestingly enough, the full spectrum of strategies in 2019 boiled down to only three key themes.

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Reachouts Done Right

The more your company works to respond to employee feedback, whether individually or companywide, the more your workforce will trust that their voices and opinions matter.

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Get Specific: Broadcast Messages That Work

“Overly-general broadcast messages don’t fool anyone,” said Katherine Vanderford, Customer Success Director at WorkHound. “They’re designed not to rock the boat, but they end up doing the opposite because the responses are so watered down that they lose their meaning.”

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