Blog

What Drivers Were Saying in the First Half of 2020

Earlier this year, we took a deep dive into all the feedback received through WorkHound in 2019. From that information, our analysis shared what we found to be the most significant driver feedback trends heading into 2020. While that information armed trucking companies and those in the industry at large with helpful details about what drivers want and need, no one could have prepared for what was ahead in 2020.

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Fleetowner: Fleet takes driver feedback to heart

“For us, to recognize where we want to go culturally, we have to understand where we are coming from, and we are not afraid to show it,” said Brad Sowa of Roadrunner Freight. “No matter how unflattering that [turnover] statistic may be, it shows the progression. You can’t get to where you’re going if you don’t know where you’ve been, and we clearly know where we have been, and we refuse to go back there. That’s what I think this commitment shows.” 

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Empathy is Key in Manufacturing

We’re living in uncertain times right now, and everything can feel unsteady, both in our personal lives and in our work, but when leaders show empathy at work it can make a world of difference. 

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How to Improve Safety in Healthcare

"See something, say something" is no longer an effective way to improve safety in healthcare, especially when workers aren't sure who is on the receiving end of their elevated concern.

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CCJ Commentary: Safety not just a data point; it’s a feeling

In the trucking industry as a whole, data is the focus. Telematics can tell us where our trucks are, how fast they’re going, whether or not a driver is wearing a seatbelt, and so much more.

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How to Retain High-Quality Drivers

As part of a massive company-wide culture overhaul, Roadrunner Freight began prioritizing retaining high-quality drivers by asking for anonymous feedback since April 2019. Adopting the mantra within their new tagline, “SHIP IT LIKE YOU OWN IT,” has led to increased service and quality to customers.

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Q2 2020 // Product Release Recap

As the WorkHound team entered lockdown with the rest of the world, the product team checked off some pretty important updates for the customer experience and we'll dive into those changes in this product release recap.

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Examining Driver Feedback Trends: A Look at Equipment

Earlier this year, we unveiled a report about the trends we saw in feedback from truck drivers across the board during 2019. It provided an insightful look at what drivers need and want. Learn what has changed in driver feedback about equipment in 2020.

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Why Do Your Drivers Want to Remain Anonymous?

It would be ideal if we always felt welcomed to share feedback and that our opinions and thoughts would be valued and treated with respect. Sadly, that’s not the reality in most settings, and that has made many employees hesitant to share honest and transparent feedback for fear of repercussions.

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Three Steps to Retaining Skilled Workers in Manufacturing

Now more than ever, leaders at manufacturing companies are taking the lead on new technologies that improve daily efficiencies. But there’s a roadblock: it’s tough to find and keep skilled labor in manufacturing.

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