Updated: An Analysis of Driver Feedback about COVID-19

In a continued report about driver feedback amidst COVID-19, our team of experts has dissected this analysis from WorkHound driver communications. Drivers began commenting about COVID-19 in February of 2020.

At the beginning of March, less than 1% of all comments submitted to the platform were regarding the virus. However, drivers’ concerns escalated throughout the month until the proportion of comments concerning the virus in the final full week reached 29%.

As a result, 14% of all 3,435 comments WorkHound received in March referenced COVID-19. This analysis examines comments related to COVID-19 and is WorkHound’s second analysis on this topic.