WorkHound’s Guide to Company Values

As a continuously evolving company, our work begins with a clear expectation about how we approach work with one another as collaborators, which ultimately impacts how we view our work with customers. We’re in the business of retention, so it’s important that we practice what we preach. 

More than 20,000 workers across the country regularly share feedback to help WorkHound get to the bottom of what workers want. Those insights have helped us develop our own company values, and ultimately, create a workplace environment in which workers truly want to work. Today, we’re sharing those values with our readers as a guide. Read them, borrow them, adopt all four as your own. At the end of the day, we’re all working to care for our workers.

  • Be Nice.
    We spend much of our time working. We should do so in harmony and productive collaboration. We value diverse viewpoints, but we must all pull together and follow our north star. We are collaborators over dictators. We call this servant leadership.
  • Create Value.
    We create value, rather than extracting it. Creating a great product allows our customers to grow with us. Creating a great work environment inspires the best people to build with us. We believe all parties should benefit from every transaction and interaction. This goes for ourselves, our team, our partners, and our customers. Most value is created in long-term relationships.
  • Be Transparent.
    Information breeds confidence, silence breeds fear. The best decisions are driven by data. We share everything we know with each other to help prioritize our efforts, create harmony, and build where it hurts. We value trust over rules.
  • Win or Learn.
    We don’t place blame for failure or mistakes, we celebrate and learn from them. Occasionally breaking something or screwing it up gives us a unique opportunity to learn. We must deeply understand our customers to serve them best. We operate with speed, simplicity, and focus.

We want you to know that when you work with us, you’re in good hands. And that’s because behind the curtain, every single day, our team is employing these values, which truly make us a stronger team. Our hope is that our enthusiasm for our work is contagious, helping you also love the work you do.

Ready to let the WorkHound team help you improve your employee satisfaction and retention? Talk with an expert today!

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